I am very satisfied with this purchase, thus far. The bed moves quietly and steadily. The presets are as described. There is an assembly/information sheet that talks about how to set up the bed. Some friends set mine up and found it straightforward. It worked best with the two of them doing it. The information sheet does tell how to synch the remote with the motor assembly, if need be. My remote worked out of the box, so I didnt need it. I am saving it, though. I bought this to help me with my back, circulation, and breathing. It has been a big plus, so far.
Overall, I absolutely love this bed frame. There was some difficulty assembling it and the directions for syncing the remote was incorrect. However, customer service answered my call quickly and resolved the issue promptly and were very courteous. My kids bought this to go with a Nectar foam mattress as a gift to me and they work very well together. There is a vibrating feature at the center of both the head and foot end. They are a bit loud but good if you want white noise. The remote is wireless and looks like a TV remote. It come with 2 preset bed positions, in addition to flat, and memory buttons to set your preferred positions. The remote also has a flashlight. Two USP ports can be found on the frame which is upolstered in a dark gray fabric.
To start, the foundation is just what I wanted. Its simple to use and more than adequate with our memory foam mattress. I installed it inside an existing Mission bed frame simply be removing the slats across the bottom that the old box spring sat on. The old bed just sits around the new foundation for looks. It was easy to assemble, since all you have to do is screw the legs on, but it is quite heavy and bulky. Dont think youre going to wrestle this in place by yourself. But with two or three people its just a matter of positioning it where it needs to go and plugging it in.
Now to that titular Great Customer Service: We lost our remote after a few weeks. (One of my kids probably threw it away.) I emailed customer support asking how to buy a replacement. Jim from sent me a replacement completely free of charge. In fact, he sent me THREE before we got the right one because I was unsure of the model. All were at no cost to me. This is really standing behind a product and I couldnt be happier.
Reviews
Quality built and reasonable price
Bought it for 2 months and so far so good.
Assemble Instructions are not that great, but the bed is worth the trouble/price.
Got this for my 96 year old mom, who needs to be elevated when she sleeps. She loves this bed and is sleeping better than she has in years.
Working Great
I am very satisfied with this purchase, thus far. The bed moves quietly and steadily. The presets are as described. There is an assembly/information sheet that talks about how to set up the bed. Some friends set mine up and found it straightforward. It worked best with the two of them doing it. The information sheet does tell how to synch the remote with the motor assembly, if need be. My remote worked out of the box, so I didnt need it. I am saving it, though. I bought this to help me with my back, circulation, and breathing. It has been a big plus, so far.
Good product no issues
Great product. Quiet operation and wireless remote/thanks
I love it!
Overall, I absolutely love this bed frame. There was some difficulty assembling it and the directions for syncing the remote was incorrect. However, customer service answered my call quickly and resolved the issue promptly and were very courteous. My kids bought this to go with a Nectar foam mattress as a gift to me and they work very well together. There is a vibrating feature at the center of both the head and foot end. They are a bit loud but good if you want white noise. The remote is wireless and looks like a TV remote. It come with 2 preset bed positions, in addition to flat, and memory buttons to set your preferred positions. The remote also has a flashlight. Two USP ports can be found on the frame which is upolstered in a dark gray fabric.
Love the adjustable bed
Very nicely designed
Great Customer Service!
To start, the foundation is just what I wanted. Its simple to use and more than adequate with our memory foam mattress. I installed it inside an existing Mission bed frame simply be removing the slats across the bottom that the old box spring sat on. The old bed just sits around the new foundation for looks. It was easy to assemble, since all you have to do is screw the legs on, but it is quite heavy and bulky. Dont think youre going to wrestle this in place by yourself. But with two or three people its just a matter of positioning it where it needs to go and plugging it in. Now to that titular Great Customer Service: We lost our remote after a few weeks. (One of my kids probably threw it away.) I emailed customer support asking how to buy a replacement. Jim from sent me a replacement completely free of charge. In fact, he sent me THREE before we got the right one because I was unsure of the model. All were at no cost to me. This is really standing behind a product and I couldnt be happier.
Great for the back
Exactly as described, very happy with my purchase!
I love the head and foot massage. It feel like its massaging your hole body.
I love the comfort of sitting up watching TV with bot just my head up but also my feet after a long day
Its heavy. Its sized just right. Its a great value!
Arrived a day early. So fast, such a good value. Saved me in an urgent medical situation. Hooray. So happy!
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