This is an excellent umbrella / I was super nervous to buy something so expensive online, but after shopping around at other stores I realized the price was pretty normal, and I could get easy free shopping and returns. So win win. It was pretty easy to assemble (I did it myself), but it is HEAVY.
its huge and will look great on the patio once we get a base (it doesnt come with one, pretty much my only complaint). The fabric is sturdy and great quality, and I am so excited for the summer to really start using the umbrella. Its also easy to adjust the shade and looks really nice!
Work as intended. The umbrella is huge that really shae a pretty good area. Heavy but not hard to move from different places where it needed, but since we usually move it so cant screw the feet on the ground but instead we put some heavy blocks for safety because without putting heavy weight at the feet the whole umbrella will fall down in just one big blow which is mostly the problem with all kind of umbrella. The body is sturdy and nicely built. Instruction material is ok and can easily follow. The fabric is thick with nice color, hopefully it pass the heat here in florida for more years that is why even a little pricey i still choose this. Handle for adjusting the angle is easy to grip and nice.
Umbrella is well made and sturdy! Worth the money! I also ordered the weighted base. When ordering online, I am not just concerned about the quality of the product but more importantly the quality of the customer service. For instance when we received the shipment of the umbrella, the delivery service had ripped open the box in transit and the canopy had a cut in it about 2 inches long and the support post scratched in multiple places. I contacted immediately and sent pictures to report the issue. Anna was very responsive, very helpful and very prompt with replacing the canopy, the support post, and a small refund for our inconvenience due to the fact that the original was not in perfect condition when received even though the delivery service was the reason for the issue. I cannot say enough how great this company was in helping me with this replacement and very communicative. I will be buying more outdoor patio products from this company in the future.
My bf researched so many umbrellas and his search ended with this one. He refused to let me buy any other umbrella as this one has the best reviews for its sturdiness the reviews were right so far. Weve had a string of bad storms (trees uprooted and knocked down, random tornadoes, very strong winds, heavy rains) and we accidentally forgot to close the umbrella before one or two of these storms. The umbrella held up fabulously. It just sucks that the bases isnt included. A good base like the one we bought was an extra 100
Great product just assembled today and I love it. The color is aming and its the most sturdy patio umbrella Ive owned considering its size. I highly recommend getting the weighted base that recommended. Highly worth it and recommend it!!
This product is a very well built unit. It works wonderfully and with all the adjustments available, it will be a nice addition to our back yard for years to come.
One caveat however.this item showed up damaged from what I can only assume was shipping related. The main support was dented in two places. The umbrella itself was abraded in several places and also had a cut in the fabric.
After contacting Customer Service, I was reassured by them that they would make it right, and they did.
This assures I will be a return customer for future outdoor living purchases.
This a great value for the price.
The product arrived in a box that was mangled. There was a dent in the pole, but, the main problem is that there were no tools, handles, parts to put together in the box. Ive reached out to the manufacturer with no response as of yet. If these issues are remedied, I will upgrade my review if warranted.
Update: I got a response from this seller and their customer service team has been very responsive and accomodating. They forwarded the missing parts and refunded half the purchase price. I havent had a chance to get the umbrella put together yet. Once it is assembled and working I may update this review further. I appreciate all of their efforts to resolve this issue and make it right. Great customer service!
Wife already sewed up a corner that torn through on the first day. Winds were about 3/5 mph. Not exactly sturdy. Its huge though. Great coverage. Maybe we got a defective one.
Reviews
Sturdy, beautiful umbrella
This is an excellent umbrella / I was super nervous to buy something so expensive online, but after shopping around at other stores I realized the price was pretty normal, and I could get easy free shopping and returns. So win win. It was pretty easy to assemble (I did it myself), but it is HEAVY. its huge and will look great on the patio once we get a base (it doesnt come with one, pretty much my only complaint). The fabric is sturdy and great quality, and I am so excited for the summer to really start using the umbrella. Its also easy to adjust the shade and looks really nice!
easy to assemble and well made
Work as intended. The umbrella is huge that really shae a pretty good area. Heavy but not hard to move from different places where it needed, but since we usually move it so cant screw the feet on the ground but instead we put some heavy blocks for safety because without putting heavy weight at the feet the whole umbrella will fall down in just one big blow which is mostly the problem with all kind of umbrella. The body is sturdy and nicely built. Instruction material is ok and can easily follow. The fabric is thick with nice color, hopefully it pass the heat here in florida for more years that is why even a little pricey i still choose this. Handle for adjusting the angle is easy to grip and nice.
Beautiful and well made with great Customer Service
Umbrella is well made and sturdy! Worth the money! I also ordered the weighted base. When ordering online, I am not just concerned about the quality of the product but more importantly the quality of the customer service. For instance when we received the shipment of the umbrella, the delivery service had ripped open the box in transit and the canopy had a cut in it about 2 inches long and the support post scratched in multiple places. I contacted immediately and sent pictures to report the issue. Anna was very responsive, very helpful and very prompt with replacing the canopy, the support post, and a small refund for our inconvenience due to the fact that the original was not in perfect condition when received even though the delivery service was the reason for the issue. I cannot say enough how great this company was in helping me with this replacement and very communicative. I will be buying more outdoor patio products from this company in the future.
Excellent Product
Love this patio umbrella.
Outstanding customer service.
Love the umbrella. Had a few issues when we received it, but customer service went above and beyond to resolve them.
This is the umbrella you need. Just wish it included the base
My bf researched so many umbrellas and his search ended with this one. He refused to let me buy any other umbrella as this one has the best reviews for its sturdiness the reviews were right so far. Weve had a string of bad storms (trees uprooted and knocked down, random tornadoes, very strong winds, heavy rains) and we accidentally forgot to close the umbrella before one or two of these storms. The umbrella held up fabulously. It just sucks that the bases isnt included. A good base like the one we bought was an extra 100
Great product! Highly recommend
Great product just assembled today and I love it. The color is aming and its the most sturdy patio umbrella Ive owned considering its size. I highly recommend getting the weighted base that recommended. Highly worth it and recommend it!!
This is a very well built unit.
This product is a very well built unit. It works wonderfully and with all the adjustments available, it will be a nice addition to our back yard for years to come. One caveat however.this item showed up damaged from what I can only assume was shipping related. The main support was dented in two places. The umbrella itself was abraded in several places and also had a cut in the fabric. After contacting Customer Service, I was reassured by them that they would make it right, and they did. This assures I will be a return customer for future outdoor living purchases. This a great value for the price.
Missing Parts
The product arrived in a box that was mangled. There was a dent in the pole, but, the main problem is that there were no tools, handles, parts to put together in the box. Ive reached out to the manufacturer with no response as of yet. If these issues are remedied, I will upgrade my review if warranted. Update: I got a response from this seller and their customer service team has been very responsive and accomodating. They forwarded the missing parts and refunded half the purchase price. I havent had a chance to get the umbrella put together yet. Once it is assembled and working I may update this review further. I appreciate all of their efforts to resolve this issue and make it right. Great customer service!
Corners Tear Easily
Wife already sewed up a corner that torn through on the first day. Winds were about 3/5 mph. Not exactly sturdy. Its huge though. Great coverage. Maybe we got a defective one.
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