Overall, this is a good quality product and a good value. The construction is very solid and made of high quality materials. The packing is very nice and well thought out. The hose is very flexible and easy to move around. The valve cartridge is easy to service and inexpensive and readily available. I did have the problem of the valve making a banging noise any time water was turned on/off anywhere in my house, but after emailing the company they promptly sent me 2 tiny spring loaded check valves which install behind the cartridge which completely fixed the problem. It appears (not certain) these check valves are available on since they arrived in an marked package; search Embather Check Valve if you have this problem they are 15.99 for the pair but will ship them to you for no charge.
Im going to give this 5 stars, however the cover that covers the piece coming out of the wall on the handheld shower should be a little bigger. That piece coming out of the wall is square and when you screw it into the thread inside the wall, you need to make a slighlty bigger hole. When you put the cover on it, it doesnt cover the gap entirely. I still like the productgreat look and so far it seems like its a good quality.
The product looks stunning. Packaged well and easy to install. Looks great and ma are bathroom look great. Price wise they were the best I saw for this size shower. I got the chrome finish.
Such a beautiful shower head. This is the second time we have installed this shower in a house. We put it in a house we flipped then wanted for our new house while remodeling.
Well made and carefully packaged. Lifetime valve replacement is great. Be aware of roughing in plumbing as depth of female fitting to finished wall is critical to install shower arm and wand correctly.
Update
The issues I explained before were fixed. They just send me a new handle and Knob to change. Overall the quality is excellent and is looks great the only setback was what I explained.
When I got the shower parts it was aming, great quality, finished etc. Everything was flawless until start getting a white rust behind the handles. I sent a few emails because I remember and have thise emails as proofs, that they contact me when I received the parts and told me that if something a just contact them with the order and they will take care of. Well after 3 emails directly to the email address I got that statements, sent me an email telling me that they cant delivered the email and have to contact them directly. Well, I found the web page and sent 2 emails to this address (mikechen eyakult.com) and never got a response. So now I decide to make these public just to help some one else out there because is less than a year and this shower handles looks like 10 years old. But this is the only setback, overall the shower is beautiful and with great finish.
We cant say enough great things about this product. From the thoughtful packaging to the white gloves that help tp avoid finger prints. The components are made of metal and are very durable. The instructions were clear. The shower head is so aming. We will recommend this brand to any and everyone who will listen!
I have flipped houses for years. For the money this is worth it. I love Moen customer service. I havent had any issues so far with either of the two units I have bought. So cant comment on service from
Reviews
Good quality and good value
Overall, this is a good quality product and a good value. The construction is very solid and made of high quality materials. The packing is very nice and well thought out. The hose is very flexible and easy to move around. The valve cartridge is easy to service and inexpensive and readily available. I did have the problem of the valve making a banging noise any time water was turned on/off anywhere in my house, but after emailing the company they promptly sent me 2 tiny spring loaded check valves which install behind the cartridge which completely fixed the problem. It appears (not certain) these check valves are available on since they arrived in an marked package; search Embather Check Valve if you have this problem they are 15.99 for the pair but will ship them to you for no charge.
Great stuff, however one little problem
Im going to give this 5 stars, however the cover that covers the piece coming out of the wall on the handheld shower should be a little bigger. That piece coming out of the wall is square and when you screw it into the thread inside the wall, you need to make a slighlty bigger hole. When you put the cover on it, it doesnt cover the gap entirely. I still like the productgreat look and so far it seems like its a good quality.
Good Buy
The product looks stunning. Packaged well and easy to install. Looks great and ma are bathroom look great. Price wise they were the best I saw for this size shower. I got the chrome finish.
Beautiful shower unit
Such a beautiful shower head. This is the second time we have installed this shower in a house. We put it in a house we flipped then wanted for our new house while remodeling.
Very happy with it.
Great feeling shower head. Looks great.
Great, stout product
Well made and carefully packaged. Lifetime valve replacement is great. Be aware of roughing in plumbing as depth of female fitting to finished wall is critical to install shower arm and wand correctly.
Some issues but they fixed
Update The issues I explained before were fixed. They just send me a new handle and Knob to change. Overall the quality is excellent and is looks great the only setback was what I explained. When I got the shower parts it was aming, great quality, finished etc. Everything was flawless until start getting a white rust behind the handles. I sent a few emails because I remember and have thise emails as proofs, that they contact me when I received the parts and told me that if something a just contact them with the order and they will take care of. Well after 3 emails directly to the email address I got that statements, sent me an email telling me that they cant delivered the email and have to contact them directly. Well, I found the web page and sent 2 emails to this address (mikechen eyakult.com) and never got a response. So now I decide to make these public just to help some one else out there because is less than a year and this shower handles looks like 10 years old. But this is the only setback, overall the shower is beautiful and with great finish.
Impressed from the start!
We cant say enough great things about this product. From the thoughtful packaging to the white gloves that help tp avoid finger prints. The components are made of metal and are very durable. The instructions were clear. The shower head is so aming. We will recommend this brand to any and everyone who will listen!
Second purchase awesome kit
I have flipped houses for years. For the money this is worth it. I love Moen customer service. I havent had any issues so far with either of the two units I have bought. So cant comment on service from
Happy with the shower head
The tilt of the shower head is limited. It needs to angle a little more. Good water pressure and Easy to use.
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