We have had our trampoline for 2 years and its still in great shape. The blue spring mat has become frayed and needed to be replaced. Since we still had warranty for 1 more month on the pad, they are shipping me another for free! Im very happy with our investment and customer service.
My grandchildren are truly enjoying this trampolin, ages 16 -2 years. Love the safety net, no worries about the younger ones falling off. Great quality, sturdy and well worth the money. I would recommend getting extra tie downs to secure it in place for windy days.
So far so good! Only took 1.5 hrs of Christmas night to assemble. It did take both my husband and I working quickly to get it put up, well worth the kids smiles on Christmas morning!
We bought this Trampoline for our kids 3 and a half years ago. The kids have loved it and it has held up well in the Michigan weather. We had a minor issue with one of the supports after 3 years of use. I contacted their customer service to see if I could buy a replacement part. They sent me the replacement part free of charge. Great customer service. Quality workmanship!
3 1/2 hour setup by myself was a physical workout. Interpretation of written instructions to proper English is necessary. Many graphics are not helpful. One pole was damaged and needed repair/adjusting; all other were a proper fit. End product is tight and safe. Plastic zipper. I ended up with two extra pieces of plastic, not in the instructions.
I grew up on trampolines, and now my son is enjoying life on the trampoline. This is our second one, but first and it is by far one of the best purchases weve ever made, not just for our family but for the neighborhood. I have recommended this company to many friends and family and it has treated all of us very well.
BEST TRAMPOLINE!
This is a great temp for the money. Safe. Missing a couple of bolts but we had them on hand. Directions not as complete as we would have liked them. But all seven of us were assembling so really it could have been our communications!!
We love the Trampoline. A couple weeks ago our Trampoline was picked up in a wind storm and a couple of the pieces were seriously bent. I contacted and informed them of what happened. Lan is who I spoke to and he was awesome! He sent us replacement parts for the oness that were damaged. We received them a couple days later. Fantastic company to buy from - if we need anything in the future I know who to call.
Thank You Lan!
Reviews
- great trampoline and customer service
We have had our trampoline for 2 years and its still in great shape. The blue spring mat has become frayed and needed to be replaced. Since we still had warranty for 1 more month on the pad, they are shipping me another for free! Im very happy with our investment and customer service.
Lots of fun with a good quality trampoline
My grandchildren are truly enjoying this trampolin, ages 16 -2 years. Love the safety net, no worries about the younger ones falling off. Great quality, sturdy and well worth the money. I would recommend getting extra tie downs to secure it in place for windy days.
Short lifespan for this product
Great product brand new but after a little more than two years it is rusted out so badly it is unusable. We expected it to last longer than this
Christmas Gift
So far so good! Only took 1.5 hrs of Christmas night to assemble. It did take both my husband and I working quickly to get it put up, well worth the kids smiles on Christmas morning!
Our Kids have loved this Trampoline
We bought this Trampoline for our kids 3 and a half years ago. The kids have loved it and it has held up well in the Michigan weather. We had a minor issue with one of the supports after 3 years of use. I contacted their customer service to see if I could buy a replacement part. They sent me the replacement part free of charge. Great customer service. Quality workmanship!
A solid trampoline
3 1/2 hour setup by myself was a physical workout. Interpretation of written instructions to proper English is necessary. Many graphics are not helpful. One pole was damaged and needed repair/adjusting; all other were a proper fit. End product is tight and safe. Plastic zipper. I ended up with two extra pieces of plastic, not in the instructions.
Best Trampoline ever!
I grew up on trampolines, and now my son is enjoying life on the trampoline. This is our second one, but first and it is by far one of the best purchases weve ever made, not just for our family but for the neighborhood. I have recommended this company to many friends and family and it has treated all of us very well. BEST TRAMPOLINE!
Value for the price
This is a great temp for the money. Safe. Missing a couple of bolts but we had them on hand. Directions not as complete as we would have liked them. But all seven of us were assembling so really it could have been our communications!!
Very Well Built
Took 2 People not working hard, a couple hours to complete, have had exactly one year now. Holding up very well, would purchase again.
Killer Customer Service!!!
We love the Trampoline. A couple weeks ago our Trampoline was picked up in a wind storm and a couple of the pieces were seriously bent. I contacted and informed them of what happened. Lan is who I spoke to and he was awesome! He sent us replacement parts for the oness that were damaged. We received them a couple days later. Fantastic company to buy from - if we need anything in the future I know who to call. Thank You Lan!
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