My kids have absolutely loved the trampoline! Even more importantly their customer service team has been very responsive and helpful. I didnt have a problem with the product, just that a giant windstorm rendered me without a usable trampoline. They got me fixed up quick! Functional and nice looking
My son loves his trampoline! We bought it for him back in November for his birthday. Recently we had a bad storm and a tree fell on it, damaging a few poles. I contacted the company and immediately they sent replacement poles, asking for nothing- not even the shipping cost! You dont get customer service like this too often. I highly recommend this trampoline.
Trampoline is of excellent quality!
We had a question for customer service and Lan was more than attentive to our concerns. Highly recommend this company and trampoline!! Gorgeous color and design
After 2 years of use, this trampoline blew its springs and the mat ripped mid jump and resulted in an ER visit and broken arm for my 10 year old daughter. Being back in the market for a new tramp, Im leery of purchasing it again when the ER visit cost me twice what the tramp will. The safety pad covering the springs lasted only one season, as did the net enclosure.
This trampoline is such a joy to have for the entire family. Some of our best memories are being created playing on it. The construction and design are well executed.
This the title says it all. It took some time, but instructions were clear and 2 of us put this together fairly easy. Have had for months now and it is great!
My three kids love the trampoline. And the company was great about replacing parts almost a year later after my kids wore out a couple of pieces. Elegant and very comfortable
We have had this trampoline for two years. It is well made and safe! The kids have had great fun on it, especially since we have been homebound. Great exercise (I thought I was in decent shape until I spent time on here). Recently I had to call customer service and they were most helpful. Worth every penny!
Great product, very sturdy, and safe. Good customer service too. They were very informative and helpful when I contacted them with questions. It is comfortable and easy to store and assemble.
Reviews
Customer service is great
My kids have absolutely loved the trampoline! Even more importantly their customer service team has been very responsive and helpful. I didnt have a problem with the product, just that a giant windstorm rendered me without a usable trampoline. They got me fixed up quick! Functional and nice looking
Best Trampoline and Company!
My son loves his trampoline! We bought it for him back in November for his birthday. Recently we had a bad storm and a tree fell on it, damaging a few poles. I contacted the company and immediately they sent replacement poles, asking for nothing- not even the shipping cost! You dont get customer service like this too often. I highly recommend this trampoline.
Awesome customer service!
Trampoline is of excellent quality! We had a question for customer service and Lan was more than attentive to our concerns. Highly recommend this company and trampoline!! Gorgeous color and design
Plan to replace in 2 years
After 2 years of use, this trampoline blew its springs and the mat ripped mid jump and resulted in an ER visit and broken arm for my 10 year old daughter. Being back in the market for a new tramp, Im leery of purchasing it again when the ER visit cost me twice what the tramp will. The safety pad covering the springs lasted only one season, as did the net enclosure.
Good trampoline
This trampoline is such a joy to have for the entire family. Some of our best memories are being created playing on it. The construction and design are well executed.
Quality trampoline that is fairly easy to put together!
This the title says it all. It took some time, but instructions were clear and 2 of us put this together fairly easy. Have had for months now and it is great!
Excellent trampoline. Excellent customer service.
My three kids love the trampoline. And the company was great about replacing parts almost a year later after my kids wore out a couple of pieces. Elegant and very comfortable
Great product, worth the money...
We have had this trampoline for two years. It is well made and safe! The kids have had great fun on it, especially since we have been homebound. Great exercise (I thought I was in decent shape until I spent time on here). Recently I had to call customer service and they were most helpful. Worth every penny!
Great company!
Great product, very sturdy, and safe. Good customer service too. They were very informative and helpful when I contacted them with questions. It is comfortable and easy to store and assemble.
Great Customer Service
Plus-kids love it, customer service was great when we had a problem. Minus-seems to be wearing more quickly than Id like.
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