Based on 462 Reviews

Average

4.6

(462 Reviews)
5 Star
348
4 Star
74
3 Star
34
2 Star
4
1 Star
2

Reviews

  • user2

    the heat does not work

    The heat does not work

  • user2

    Perfect solution

    My wife broke her right humerus (upper arm bone) right at the shoulder. Any one who has had shoulder surgery or a broken humerus knows the patient has to live in a recliner for a couple of months. Our recliner had the actuating lever on the right side of the chair as most are. So it was useless to her as she could not work the lever. Knowing that I would be at work and would not be able to help her in and out of the chair I decided on a lift chair. After watching reviews on youtube about the best lift chairs, this one was the best reviewed in several different video, so I bought it. The Youtube videos were absolutely right. This lift chair is awesome. Super easy to assemble and works flawlessly. My wife was estatic that she could get herself in and out of the chair, one handed, with the simple push of a button. I would highly recommend this chair for anyone who is looking for a well built lift chair. the heat and vibration mode are a definite plus. It says you cant use the heat without the vibration. But if you turn off all of the vibration zones, the heat will stay on without the vibration. Another well discovered plus. Overall this chair is awesome. If you are on the fence about which one to buy, then look no further!

  • user2

    88 yo Great Grandmother with chronic arthritis loves this super comfortable luxury recliner

    My 88yo mother loves the color of the recliner, the full body massager, how comfortable it is and the simple control panels that lift the chair and the second controller that controls the heat and massager. I only wish we would have got the recliner months ago. It is wonderful!

  • user2

    Massager quit working after 6 months.

    Love the chair but the massager quit working after 6months.

  • user2

    Stopped working after 6 months

    I have updated my rating to 5 stars due to s customer service prompt reply to my issue. They were very timely in offering to send replacement electrical components for the chair. These new parts only took a couple of days to arrive and, after replacing them, the chair is now working perfectly again. Their customer service was top notch. Both of the remote controls stopped working yesterday, less than 6 months after buying this chair. I re-checked all of the cords to make sure they were all plugged in, but the electronic mechanisms are still not working. My elderly mother got stuck in a reclined position in this chair yesterday due to this. Does anyone have suggestions on how to best reach the manufacturer? The phone number that I found online just rings and rings.

  • user2

    Great product, better service!

    We bought two of these chairs for my in-laws who have mobility issues about a year ago. The chairs look nice and are very comfortable; they LOVE them. Recently, we had an issue with the remote (was not really a warranty issue), and within 24 hours customer service had a new one in the mail. They were fast, polite and professional. I am really amazed by the excellent customer service, and the chairs are well worth the money!

  • user2

    AWESOME!

    This chair is comfortable, the heat and massage are great, leaning back or just putting up your feet is awesome! Mom loves the lift part so she can get up easily! Buy one!

  • user2

    So far its a great chair.

    Chair arrived way earlier than expected. I purchased this chair for my mom, very easy to assemble, the instructions were very simple to follow. Material seems sturdy. So far in the few days she has been using it, its been great! Her PT has already asked for the item info to purchase one for her family member. Definitely recommend this chair.

  • user2

    Great Buy

    This arrived in two boxes and was easy to put together. I brought this for my husband who had surgery to help with easing out a chair. He loves this chair. Its not a lazy boy, but it great substitute. The only thing is it raises to the stand position very slowly.

  • user2

    Great Product Support

    Up date to previous review. Product support was excellent. The support team responded to my emails within 24 hours and supplied a new arm after receiving two that were for the same side. All my issues were resolved to 100% satisfaction.

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