I was initially going to give this a one star due to the seller giving me the run around about shipping. They posted a tracking two weeks prior to giving the packages to FedEx. Seller claimed that FedEx is too busy and is only picking up shipments once a week but it still took two weeks before FedEx actually had the boxes.
They also fail to mention that it will be in two separate boxes that come at separate times and you only see one tracking . The second box showed up a day later which wouldnt have been a big deal if I just knew what the heck was going on. Also wouldnt have got my kids excited if I knew there was more boxes on the way.
Quality of the trampoline itself is sort of okay.
PROS: The jumping surface and springs seem to be of reasonable quality. The lower supports and main frame seem sturdy once assembled and while jumping. Its nice that you dont have to purchase a ladder separately.
CONS: All of the metal pieces are covered in grease and tiny metal shavings. For the price they should have been powder coated and not galvanized. The spring cover is made of pink plastic tarp that wont hold up to the elements. The safety net supports are padded with cheap pipe insulation (like a pool noodle but much thinner) and the caps that hold the top straps in place are so flimsy you sware youre going to break them just sliding them on. Typical Chinese product with terrible assembly instructions even though it is pretty simple if you have any mechanical aptitude.
If this was a 250 trampoline the CONS wouldnt have bothered me so much. This is no better than the 250 box/store special but costs twice as much. If you cant find any other options and are willing to put up with the negatives I mentioned then this trampoline will work. If you can wait I would save the extra 250 or spend a little more and get your kids a nicer one.
Thankfully the seller was really great with replacing parts in the first year otherwise this item would have been a total loss. Items replaced in the first year was the net, outer padding, and jump mat. I did have to replace and upgrade the eye bolts and screws around the omouter poles to a heavier gauge as the originals were too small and broke easily after a few months.
Took me about 1.5 hours to put it together. The kids (and husband) love it. The netting had a rip on it when it arrived, contacted the seller and they shipped a replacement immediately. Fantastic customer service! I wish the directions had a little more info to it but just Google a video and youll be fine.
Upon receiving the trapoline and assembly we found a missing item. I reached out to the company and they went out of their way to help me and fix the issue. My kids love this trapoline and Id order it again.
I didnt think there was anything that would take my grandsons attention off of video games until he got this for his birthday. He spends hours on it. Absolutely loves it!
If you are thinking of buying a trampoline, I cannot recommend this company more! I had trouble with my first order and they were so understanding and sent me replacement parts then when that didnt work out they sent me a brand new trampoline. Absolutely the best customer service I have ever dealt with. the trampoline itself is very nice, sturdy and my kids love it! Do yourself a favor and just go ahead and buy it!
I have to say that this company is truly dedicated to providing a product that the customer likes. After successfully assembling the trampoline, my two young daughters have had hours and hours of fun.
However, I would like to stay at that directions have no words to accompany the pictures depicting assembly. This led to some complications during assembly. I believe that the lack of clear directions led to my husband having some catastrophic failures while trying to assemble, which resulted in needing replacement parts. However, the company was very gracious in working with us to send the parts at no additional cost to us.
Reviews
If youre desperate for a trampoline.
I was initially going to give this a one star due to the seller giving me the run around about shipping. They posted a tracking two weeks prior to giving the packages to FedEx. Seller claimed that FedEx is too busy and is only picking up shipments once a week but it still took two weeks before FedEx actually had the boxes. They also fail to mention that it will be in two separate boxes that come at separate times and you only see one tracking . The second box showed up a day later which wouldnt have been a big deal if I just knew what the heck was going on. Also wouldnt have got my kids excited if I knew there was more boxes on the way. Quality of the trampoline itself is sort of okay. PROS: The jumping surface and springs seem to be of reasonable quality. The lower supports and main frame seem sturdy once assembled and while jumping. Its nice that you dont have to purchase a ladder separately. CONS: All of the metal pieces are covered in grease and tiny metal shavings. For the price they should have been powder coated and not galvanized. The spring cover is made of pink plastic tarp that wont hold up to the elements. The safety net supports are padded with cheap pipe insulation (like a pool noodle but much thinner) and the caps that hold the top straps in place are so flimsy you sware youre going to break them just sliding them on. Typical Chinese product with terrible assembly instructions even though it is pretty simple if you have any mechanical aptitude. If this was a 250 trampoline the CONS wouldnt have bothered me so much. This is no better than the 250 box/store special but costs twice as much. If you cant find any other options and are willing to put up with the negatives I mentioned then this trampoline will work. If you can wait I would save the extra 250 or spend a little more and get your kids a nicer one.
Wonderful trampoline.
Easy to put together and the grandbabies loved it!
Good product but didnt last long
Thankfully the seller was really great with replacing parts in the first year otherwise this item would have been a total loss. Items replaced in the first year was the net, outer padding, and jump mat. I did have to replace and upgrade the eye bolts and screws around the omouter poles to a heavier gauge as the originals were too small and broke easily after a few months.
Come on time
The kids love it is a perfect size
Awesome
Took me about 1.5 hours to put it together. The kids (and husband) love it. The netting had a rip on it when it arrived, contacted the seller and they shipped a replacement immediately. Fantastic customer service! I wish the directions had a little more info to it but just Google a video and youll be fine.
Kids play on it daily!
Was reasonable to assemble, kids play on it daily, very happy with it.
Kids love this trapoline
Upon receiving the trapoline and assembly we found a missing item. I reached out to the company and they went out of their way to help me and fix the issue. My kids love this trapoline and Id order it again.
Greatest idea
I didnt think there was anything that would take my grandsons attention off of video games until he got this for his birthday. He spends hours on it. Absolutely loves it!
Absolutely aming service
If you are thinking of buying a trampoline, I cannot recommend this company more! I had trouble with my first order and they were so understanding and sent me replacement parts then when that didnt work out they sent me a brand new trampoline. Absolutely the best customer service I have ever dealt with. the trampoline itself is very nice, sturdy and my kids love it! Do yourself a favor and just go ahead and buy it!
My girls love it, but
I have to say that this company is truly dedicated to providing a product that the customer likes. After successfully assembling the trampoline, my two young daughters have had hours and hours of fun. However, I would like to stay at that directions have no words to accompany the pictures depicting assembly. This led to some complications during assembly. I believe that the lack of clear directions led to my husband having some catastrophic failures while trying to assemble, which resulted in needing replacement parts. However, the company was very gracious in working with us to send the parts at no additional cost to us.
Add a review