Based on 141 Reviews

Average

4.6

(141 Reviews)
5 Star
98
4 Star
28
3 Star
12
2 Star
2
1 Star
1

Reviews

  • user2

    My mattress came to me used and stained!

    Love the frame. But the mattress has stains on it looks like it was used before I got it! Not happy.

  • user2

    Love the frame, the mattress not so much

    The frame is beautiful, sturdy and solid, and was relatively simple to assemble (took my husband and I about 1.5 hours; was straightforward, just a lot of pieces) but I was very disappointed when we unpacked the mattress. Its basically a very light tan/beige (not the greenish khaki depicted online) and was much thinner, WRINKLED, and cheaper looking than Id envisioned (my son has a similar futon with a THICK, sturdy pad of linen and I thought this would be the same). After doing a lot of adjusting, plumping and smoothing with wrinkle-releaser its slightly better, and doesnt look like a frat house anymore. And since this is just going in an upstairs study/guest room Im fine with it. But I wouldnt want this for my living room. It IS pretty comfy to sit on, a nice big size and easy to convert into a bed.but it also came with these weird spots that almost look like grease stains. Hopefully I can cover with decorative pillows. So.hope that helps! PS: this also came in three separate packages over the course of two weeks: frame, arms, and mattress. So just be aware!

  • user2

    well made, sturdy, kind of pricey, excellent customer service

    I really like all joints are metal to metal, no screws into wood, easy to assemble once I got through inventory with help from customer service. One person assembly, I put the back in the frame alone, than pinned the bottom in. Just got it put together so will see how it holds up. Very comfortable and sitting high enough so I dont feel like I am sinking to the floor. After two months had a weight bearing board break, the board has knot in it so it was a weak spot, manufacturer defect. Contacted customer service, explained what I had they sent out a new frame, received it in less than a week. If they had a king size futon I might replace my bed. Very happy with both the product and support

  • user2

    Well built! Solid wood.

    Great futon. Well made. I liked all of the pictured in the directions. Would like more a little more msrming on assembly pieces. All parts for the futon in the kit. All pieces fit together as instructed. Best details I have seen in awhile. Well done.

  • user2

    Extremely happy with this!

    This came very fast, cushion came a day earlier! Its beautiful! I am a 57 year old female and I have shoulder issues and I put this together by myself in 2 1/2 hrs. A bit of a struggle at times but directions were very easy to follow and I hate directions. The mattress fluffs up after opened. Its very comfortable. Firm but I like that! Well made and sturdy. Just love it. Very much like the picture!

  • user2

    Good value

    The assembled couch can be a little uncomfortable for a short person to sit on. The frame is very sturdy and very Mission-Style pretty. It was easy for my grandson to assemble. I love the blue color of the futon and i have bedding to protect it because the cover doesnt come off to wash. Great for my small Granny Flat. Good job guys!

  • user2

    Great customer service

    Nice futon. Arrive earlier than expected. Easy color coded assembly. The mattress had some stains on it so we took some pictures and sent them off to the company. A replacement mattress was shipped within a few days. My wife and I slept on it and we were pleasantly surprised with how comfortable the mattress is. Thanks for the great customer service!

  • user2

    High Quality frame low quality mattress

    I love the quality of the frame, and it was pretty easy to put together. I didnt need help from my husband until the very end. I dont love the quality of the mattress its actually pretty cheap. We used it once to sit on and the threads are already coming out. Plus it didnt fluff up much at all only about 3 to 4 inches. This was a pretty expensive purchase to only get a high quality frame with a low quality mattress. Also with the queen size the two stands to ensure stability has to be manually put down and up otherwise it scratches up your wall.

  • user2

    This futon is very sturdy and very attractive!

    I like the solid construction of the futon when properly assembled per the directions. Its a very attractive piece of furniture. The cushion/mattress is thick, very comfortable, and has a nice soft but durable cover. We are very pleased with this purchase. We use it in a room where it is well utilized.

  • user2

    Good quality wood and bed easy to build

    Good quality wood on frame and bed very good and comfortable. Easy to build with 2 people. The only thing I did not like was the stitching on the bed was white I felt it should have been the same color as the bed

Add a review