This chair arrived wrapped up as if new but under the plastic, there were black, greasy finger prints all over the seat and seat back. On one, it was clear someone had spent so much time trying to clean one off that it frayed the material. Ridiculous. Lucky for them I didnt have time to send it back. I suppose thats what they count on.
As a writer, I spend many hours sitting at my desk. Having issues with my lower back has always made sitting for any period of time uncomfortable. But the design of this chair, with the memory foam cushions and lumbar support, have actually made my work days pain free now. The only reason I did not give 5 stars is because I was not able to purchase in the color of my choice. (White does not fare well with 5 cats and a dog.) Easy to assemble! So luxurious!
I wanted a fabric chair for my office as Im not a huge fan of leather, and this was a nice color. I took a chance ordering it as I was not able to actually sit in it and test it out before buying it - I looked for it in stores but no one carried it. When it arrived, I found it was not very well-packed... stuff was easily rolling around in the box and I found one of the caster wheels was broken and unusable. Furthermore the knob to adjust the seat tilt was also cracked and broken. I was able to assemble it using one of the caster wheels from my old chair just for the time being until they could send a replacement.
The chair came with a paper giving the True Innovations Customer Service number and hours, and I called on a Friday at 3p when the paper said they were open, and I got a recording saying they were closed. So I called the following week and asked about that, and they guy told me that their hours different on Friday than they were on the paper. That was annoying.
He agreed to send me a whole set of replacement caster wheels, and in order to fix the broken seat tilt knob, Id have to send back the whole seat base which I didnt want to do. I said Id just live with it, esp. since once I adjust the tilt to my liking, I really dont need it anymore and its under the chair out of sight for the most part. The caster wheel replacements arrived as promised and in a reasonable time.
I also found while assembling the chair that there are little silver swooshes that go into the arm just for looks, but they dont fit right and dont stay in.. I had to tape them just to stay in, which looks really tacky. Almost might be better to just leave them out.
All that said.. this IS a very comfortable cushy chair. I like the size of it, how it tilts, and I am comfortable sitting in it all day for my work-from-home job. I would LOVE it if it werent for these annoying things that came along with it.
Great chair for an averaged size person. Sturdy and very comfortable. Fabric is holding up very well. No squeaks or other noises after 6 months of use. good item
Was able to get one of these in gray leather. I have been using the Hannah I chairs for years, and now it is being replaced by the Hannah II. They are really just about the same, except for a few cosmetic changes and new seat and back cushions. I think this new model is an improvement over the older model. I just hope they continue to offer the gray leather option in the future. nice buy
I love the color, dont mind the material, like the comfort of it but it is not microfiber. Regular cloth material. Arrived on time but we were surprised it came USPS not UPS or Fed-Ex. Mail carrier did drop it but the box was almost twice her size plus it didnt hurt the chair at all. Easy to quickly put together. nice purchase!
Reviews
Its Gorgeous!
Just what my daughter wanted for her home office, so pretty sure work office is calling this cozy, beautiful chair. Easy to set up, looks nice
Excellent
Attractive Exceeded my expectation on quality
Arrived wrapped as new but with greasy finger prints under the plastic wrap.
This chair arrived wrapped up as if new but under the plastic, there were black, greasy finger prints all over the seat and seat back. On one, it was clear someone had spent so much time trying to clean one off that it frayed the material. Ridiculous. Lucky for them I didnt have time to send it back. I suppose thats what they count on.
Very comfortable!
As a writer, I spend many hours sitting at my desk. Having issues with my lower back has always made sitting for any period of time uncomfortable. But the design of this chair, with the memory foam cushions and lumbar support, have actually made my work days pain free now. The only reason I did not give 5 stars is because I was not able to purchase in the color of my choice. (White does not fare well with 5 cats and a dog.) Easy to assemble! So luxurious!
Comfy chair but with some flaws
I wanted a fabric chair for my office as Im not a huge fan of leather, and this was a nice color. I took a chance ordering it as I was not able to actually sit in it and test it out before buying it - I looked for it in stores but no one carried it. When it arrived, I found it was not very well-packed... stuff was easily rolling around in the box and I found one of the caster wheels was broken and unusable. Furthermore the knob to adjust the seat tilt was also cracked and broken. I was able to assemble it using one of the caster wheels from my old chair just for the time being until they could send a replacement. The chair came with a paper giving the True Innovations Customer Service number and hours, and I called on a Friday at 3p when the paper said they were open, and I got a recording saying they were closed. So I called the following week and asked about that, and they guy told me that their hours different on Friday than they were on the paper. That was annoying. He agreed to send me a whole set of replacement caster wheels, and in order to fix the broken seat tilt knob, Id have to send back the whole seat base which I didnt want to do. I said Id just live with it, esp. since once I adjust the tilt to my liking, I really dont need it anymore and its under the chair out of sight for the most part. The caster wheel replacements arrived as promised and in a reasonable time. I also found while assembling the chair that there are little silver swooshes that go into the arm just for looks, but they dont fit right and dont stay in.. I had to tape them just to stay in, which looks really tacky. Almost might be better to just leave them out. All that said.. this IS a very comfortable cushy chair. I like the size of it, how it tilts, and I am comfortable sitting in it all day for my work-from-home job. I would LOVE it if it werent for these annoying things that came along with it.
Cute chair adds a little pop of color
Perfect color and comfort i like it
Very comfortable
Great chair for an averaged size person. Sturdy and very comfortable. Fabric is holding up very well. No squeaks or other noises after 6 months of use. good item
Nice looking chair
Was able to get one of these in gray leather. I have been using the Hannah I chairs for years, and now it is being replaced by the Hannah II. They are really just about the same, except for a few cosmetic changes and new seat and back cushions. I think this new model is an improvement over the older model. I just hope they continue to offer the gray leather option in the future. nice buy
Not the best but it works
Not the best but it works Perfect for my needs
Nice chair but not microfiber
I love the color, dont mind the material, like the comfort of it but it is not microfiber. Regular cloth material. Arrived on time but we were surprised it came USPS not UPS or Fed-Ex. Mail carrier did drop it but the box was almost twice her size plus it didnt hurt the chair at all. Easy to quickly put together. nice purchase!
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