Based on 164 Reviews

Average

4.6

(164 Reviews)
5 Star
116
4 Star
31
3 Star
14
2 Star
2
1 Star
1

Reviews

  • user2

    Lots of parts

    This bed was easy to put together, but a few tips. Lay out the parts (of which there are many) and the specific instructions for each section first. Do this in a separate room and bring each section in as needed per the instructions. Build the bed in/place, it is very heavy and hard to move once assembled. There are three sets of instructions (one for the bunk beds, one for the stairs and one for the bottom roll away bed) that are not interchangeable, but the hardware is interchangeable. Took several hours for two people with battery drills (be sure to adjust the depth/speed gauge for the drills. It is very easy to bury the screws in some areas. Once finished building the beds, went around and tightened all the screws/bolts after it had been used for several days. Since then no loose screws/bolts and everything is tight and sturdy.

  • user2

    Beautiful and huge, likely will have broken pieces

    Will write additional/update review after a few months+. Beautiful loo bed! The color is fantastic, the wood is gorgeous, but because it is pinewood it is more likely to break. Thats just the nature of the wood. Top bunk and the trundle perfectly fit a Twin Mattress, and the Full size bed we had fit snugly into the bottom bunk. Most of the pieces came without blemish. There were a few that had dings or little indents but they arent deal breakers for a person like me. There were 2 quite important pieces that both broke in the process of delivery. I wish would write Fragile on these boxes due to the ease of brea (as mentioned before). My husband works for UPS so I know that if it says fragile they do try to be more careful. I will write about my return process after the bed setup process. We got the actual bunkbed up with 2 people in about 4 hours total (not including the staircase). Not the easiest but not terrible. We werent able to put up the staircase as 2 very important pieces broke. Still waiting on the replacement pieces to build the staircase. This bunkbed is huge!! Will look much better in a larger room but is fantastic even in a smaller room you just wont have too much space left over. Our kids room is a decent size for a smaller home so theres still a little more than half the room to play or move around in but it definitely is big! We checked the instructions to return the pieces and get a replacement as we saw others mention they got their replacement pieces within a week of requesting it. Well I sent those 2 pieces back via UPS the same week and checked the tracker. Tracker said it arrived to the Arizona Amizon location just a few days later, March 27th. I waited and waited for something to happen or to just get the pieces but I only saw that it said we are waiting on your return I finally called 2 weeks later and the guy said to wait 2 more weeks. flustered and irritated I waited as asked. Nothing happened. The remark waiting for your return still showed. I even waited an extra week just in case but nothing. So I finally called again yesterday and it wasnt until I got upset over the phone (I tried to be very polite and understanding at first but the lady kept as dumb questions) that they finally got me to the department in charge of large packages that they the guy simply said Im sending your replacement today at no extra charge. Is there anything else I can do for you? Im sorry but why would you charge me for something that you already got back???? Anyway its in the mail now. Should arrive in a couple more days, and they are still as me to send a return. So Im sending back the box with the printed proof of the return of the original pieces inside. Haha I hope they like that. Other than dealing with the replacement we LOVE this huge piece of furniture!!

  • user2

    Perfection

    So happy with this purchase / tons of storage, super sturdy, and can easily sleep 4 boys!

  • user2

    Great bunk bed

    This item arrived one day before delivery. I always like sturdy and heavy wood for my furniture. This satisfies my need. It took 8 hours to assemble for two people of decent size and muscle. Instructions are so far so good. Better than other product instruction. They could have made a better staircase to merge properly with a bunk bed. Will update my review once we start sleeping or using this bed for other customers. Initial experience is great.

  • user2

    one of the best bunk bed in market

    This item arrived one day before delivery. I always like sturdy and heavy wood for my furniture. This satisfies my need. It took 8 hours to assemble for two people of decent size and muscle. Instructions are so far so good. Better than other product instruction. They could have made a better staircase to merge properly with a bunk bed. Will update my review once we start sleeping or using this bed for other customers. Initial experience is great. Update: I added extra support on a full bed. I bought two bars from home depot and added for support. It is not necessary but I have to sleep with my kid sometime so thought would be more sturdy. This is a great bunk bed so far. Trundle cant have 8/inch mattress properly.

  • user2

    Our girls LOVE their new bed!

    This was an awesome purchase! This bed is really big so it will most likely take up a good chunk of your kids room. Our room is 14x12 and there is plenty of space left. It did take all afternoon to put it together, however the instructions were very straight forward so no complaints there. We love it Likes: ?Solid wood ?Stairs are safe for younger ones ?Stairs are easier on feet than traditional ladder ?Easy Instructions ?Tons of storage space Dislikes Took 6+ hours to put together I wish the screws were capped in white and not silver everywhere.

  • user2

    Great purchase!

    Great bed! Sure it takes a bit of time and thought to assemble, but the directions are clear and all of the parts were included. The kids love the bed. Very well built and highly recommend!

  • user2

    nice set one little problem

    The bed is well built and easy to put together. The directons were easy to follow ,with plenty of pics. They came on time and packed nicely. We got the pine, should have gotten the hardwood for the extra money. The pine dents and scratches easy. There were three damaged pieces, they replaced without a problem. The stain color was way, way lighter than the set that came. It wasnt a game changer, but thats why we give them 4 stars.

  • user2

    Beautiful bunk bed

    Really awesome bed. The wood smells nice. It solid wood which I love. Has plenty of storage. It will make.it easier for.my kids to share rooms when they come of age and to have a friend be able to stay the night. Took my hubby and brother 5 hrs to assemble the whole thing and thats with a few breaks. Easy to follow instructions, boxes are labeled as to which peice it is and the wood is numbered ma it easy to follow instructions. Really great buy.

  • user2

    Good quality

    Looks legged

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