Came with parts missing, very poor quality control. Customer service finally was able to get the parts I needed.
Would not order from this company again.
I ordered this chair because I have stage 4 cancer and was having trouble with pain in my back and getting up and down. The chair was an excellent choice. It was nicer than the picture when it arrived and operates very well. The massage and heat is wonderful. The fact that it almost completely reclines to a laying position is wonderful. I would highly recommend the chair. The chair is more the size a woman would want and goes great with my other leather furniture in my living room. But most important is that it works very well.
I waited a couple weeks to post a review so I could thoroughly test the chair. Putting it together is insanely easy. It comes in 2 boxes and 4 total pieces. They heavy metal brackets slide and attach and it feels very sturdy and well put together.
Im a bigger guy (right around the weight limit) and this chair works wonderfully. The massage zones are all well placed and despite not being a shiatsu massage chair or whatever, it does just fine. It has 5 intensity levels and heat that works great. The power lift works great and the range is perfect to get up or lay back.
I HIGHLY recommend this chair! Definitely 10/10 from me.
The chair was delivered in April. I only received the left armrest and backrest. I emailed the seller. They apologized for the error, and promptly shipped the remainder of my order, right armrest and chair base. Assembly was easy in spite of my age(75yrs old) and two bad knees. Instructions were easy to follow. I purchased the power lift chair because I have extreme difficulty standing from a sitting position. The chair works beautifully. The massage and heat feature is awesome! I would not hesitate to recommend this chair! !
This chair is super for helping get up without straining your back or legs. I wish I would of purchased it sooner. Excellent value for the purchase price. Im 235 s and it doesnt hesitate to get me up quickly.
Update! As promised based on my previous below review this is an update. Supplier responded immediately and all the missing items arrived within 24 hours. No fuss or anything items appeared without any hassle. The recliner is working and she loves it. We like it too. Sits very nice and good quality. Actually think there are more expensive brands and models out there and they arent near as nice as this one. The siblings are trying to get dibs on it. Lol! Thank you for the great customer service. Highly recommend.
Right now Im a bit upset. We ordered this chair for my mother who is in an assisted living facility. Upon opening the boxes it did not have the remote or the cord to power the chair! This is very upsetting especially during the Pandemic when we cant be in facilities in the first place and they allowed us in for a specific window of time to get her set up. I will report back and revise my rating based on how the company responds.
Reviews
Nice chair, hope it lasts.
Came with parts missing, very poor quality control. Customer service finally was able to get the parts I needed. Would not order from this company again.
Good support
Great yo sleep in.
Controller quit
I need to get in contact with costomer service....my controller has stopped working...
Very nice chair for the price. Excellent Quality and Looks great
I ordered this chair because I have stage 4 cancer and was having trouble with pain in my back and getting up and down. The chair was an excellent choice. It was nicer than the picture when it arrived and operates very well. The massage and heat is wonderful. The fact that it almost completely reclines to a laying position is wonderful. I would highly recommend the chair. The chair is more the size a woman would want and goes great with my other leather furniture in my living room. But most important is that it works very well.
COMFORT AND BEAUTIFUL SLEEK LOOK
I AM SHORT AND THIS CHAIR IS PERFECT FOR ME AND I DONTT EVEN HAVE TO USE THE LIFT OFF FEATURE.
Great chair at a great price!
I waited a couple weeks to post a review so I could thoroughly test the chair. Putting it together is insanely easy. It comes in 2 boxes and 4 total pieces. They heavy metal brackets slide and attach and it feels very sturdy and well put together. Im a bigger guy (right around the weight limit) and this chair works wonderfully. The massage zones are all well placed and despite not being a shiatsu massage chair or whatever, it does just fine. It has 5 intensity levels and heat that works great. The power lift works great and the range is perfect to get up or lay back. I HIGHLY recommend this chair! Definitely 10/10 from me.
Hazard
The remote gets stuck keeps going up, could be a hazard for a older person.
Outstanding Aide for Senior citizens
The chair was delivered in April. I only received the left armrest and backrest. I emailed the seller. They apologized for the error, and promptly shipped the remainder of my order, right armrest and chair base. Assembly was easy in spite of my age(75yrs old) and two bad knees. Instructions were easy to follow. I purchased the power lift chair because I have extreme difficulty standing from a sitting position. The chair works beautifully. The massage and heat feature is awesome! I would not hesitate to recommend this chair! !
Excellent Addition to My Office
This chair is super for helping get up without straining your back or legs. I wish I would of purchased it sooner. Excellent value for the purchase price. Im 235 s and it doesnt hesitate to get me up quickly.
Came with no remote or power cord? Superior Customer service!
Update! As promised based on my previous below review this is an update. Supplier responded immediately and all the missing items arrived within 24 hours. No fuss or anything items appeared without any hassle. The recliner is working and she loves it. We like it too. Sits very nice and good quality. Actually think there are more expensive brands and models out there and they arent near as nice as this one. The siblings are trying to get dibs on it. Lol! Thank you for the great customer service. Highly recommend. Right now Im a bit upset. We ordered this chair for my mother who is in an assisted living facility. Upon opening the boxes it did not have the remote or the cord to power the chair! This is very upsetting especially during the Pandemic when we cant be in facilities in the first place and they allowed us in for a specific window of time to get her set up. I will report back and revise my rating based on how the company responds.
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