Based on 836 Reviews

Average

4.5

(836 Reviews)
5 Star
589
4 Star
158
3 Star
57
2 Star
23
1 Star
9

Reviews

  • user2

    Just ok

    Its okay but I expected a little better since its not really cheap but looks like whoever makes them just dont care about their customers or outcome. The instructions are terrible, some steps were just skipped. Parts are not labeled at all, you just have to guess and mix and match based on pictures. Good thing its not too many. All the hardware is dumped in one bag and there are definitely no extras (so need to be very careful to not lose any). There are long screws that hold the main frame together and they are the worst!!! Its almost impossible to align them to screw together. Come of them got stripped so couldnt use it as it ended had to improvise, no extras to try again, took several hours just on those screws. Terrible!! If I knew thats how its going to be I would never buy this or ever will again! In the end the bed ended up a bit misaligned I guess and the day just shake it and shelves will sit in place but they dont. Its not much but the gaps a bit different between all the shelves. I would return it but Im never taking this thing apart or putting it back together, if I move I just burn it!!!

  • user2

    Not real sturdy drawers are shifting

    I am not completely satisfied with the quality but kept it because I didnt want to take it apart to send back

  • user2

    Nice product assembled, a bummer to put together

    Bought this for my daughter but there was no way she could put it together. None of the parts in two (2) boxes were labeled, the assembly instructions were minimal and vague and the workmanship on hole location was very poor. Got it together but it was a very long and frustrating process.

  • user2

    Terrible customer service when missing parts

    I got this bed shipped me and once I took it out of the packaging I realized there was missing hardware. This company would not overnight the hardware to me so I could have a bed to put together. Instead it took them nine days to get me the hardware that I needed. I had a partially put together bed for all that time. I find this ridiculous especially when I had company coming and I needed to have this bed put together and ready to go. I had to go to a hardware store and find these pieces myself. Ill never use them again. Thank God the bed itself is very sturdy and as pictured. The instructions have images in there that are incorrect for the drawers fyi. Just a huge hassle!!

  • user2

    Amazing

    Its great because who doesnt need extra storage? The assembly was easy too, it only took 3 hours but it could have been done sooner if I wasnt stubborn and read the instructions lol

  • user2

    Confusing instructions

    I wish the instructions were clear

  • user2

    Good sturdy bed

    Assembling the bed frame was straight forward,easy to follow, and not hard to put together at all. The color we received was espresso and was spot on. The only thing I wish that would send a few extra little screws just incase some get miss placed. Over all great bed and the slats across are very well made.

  • user2

    Decent bed, no QC

    Solid bed for the most part, but every piece on mine had at least 1 hole so far off center I couldnt get the bolt in. Not a hard fix but also not one I should have to do. I also spent more time shifting the frame around trying to get it square so all the drawers would close than I did putting it together in the first place. No complaints once its assembled, it holds a matress like youd expect.

  • user2

    Poorly packaged, arrived damaged, manufacturer does not answer phone calls

    Do not waste your money

  • user2

    Can someone please reach out to me??

    One of the wooden boards is missing two holes. There is nowhere for me to contact anyone regarding this. The only choices I have are to return or leave a review. Can someone please reach out to me regarding this board? Otherwise I will need to return it.

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