The company has shipped a new trampoline. We have not yet put it together as we first have to take apart the faulty one and dispose of it.So far, I am pleased with the customer service.
We put this together using the instructions provided and this is the result. We took it apart and put it together a second time with the same results. Very frustrating as this is not an inexpensive purchase.
The assembly was rough. The instructions could be more clear. Once its assembled its fine. Decent bounce. Is as advertised. Everything needed was in the box. Arrived in one large box via fedex. It took 6 days to arrive after ordered.
This thing took me 3 days to put together. This is because the nuts bolts that came with it were cheap and started stripping when I tightened them. So, I had to go to the local hardware store and but good quality hardware to ensure things dont come loose. The trampoline frame also seems like its made out of cheap metal, but it hasnt noticeably bent so far, and weve jumped on it every day for a month or so now. The anchors that came with it are fine, but the straps that came with it to tie the trampoline to the anchors were. very cheap. They were basically backpack straps. So, I used 5 ratchet straps to anchor the trampoline down. The net was annoying to tie to the trampoline. Had to weave a small rope through a thousand small holes at the bottom of the net and then weave it through the springs at the same time. It was tedious and annoying. Oh, and the basketball hoop never got put up because it wouldnt tighten onto the pole like it was supposed to.
Nonetheless, all of us, kids and adults, enjoy playing on the trampoline and it serves its purpose to get our energy out. If you can find a better trampoline, Id go with that one. But this one is okay if its all you can find. Just know that youll probably find yourself shelling out another 30 on straps, nuts, and bolts to make it solid.
A storm blew my trampoline over bending the safety net poles. I reached out to the company to purchase replacement poles. They sent me brand new poles free of charge and were extremely helpful with trying to solve my problem. Great company.
Received shipment and found that about half the items needed to assemble are missing. This is just ridiculous.
Update: second half of items arrived. Love the color and it was very comfortable
Reviews
Updating.Cant even use it
The company has shipped a new trampoline. We have not yet put it together as we first have to take apart the faulty one and dispose of it.So far, I am pleased with the customer service. We put this together using the instructions provided and this is the result. We took it apart and put it together a second time with the same results. Very frustrating as this is not an inexpensive purchase.
Ok trampoline
The assembly was rough. The instructions could be more clear. Once its assembled its fine. Decent bounce. Is as advertised. Everything needed was in the box. Arrived in one large box via fedex. It took 6 days to arrive after ordered.
Works fine for the kids.
Sufficient as a trampoline for the kids. Got what I paid for. Value is good for the price
Cheap Materials!
This thing took me 3 days to put together. This is because the nuts bolts that came with it were cheap and started stripping when I tightened them. So, I had to go to the local hardware store and but good quality hardware to ensure things dont come loose. The trampoline frame also seems like its made out of cheap metal, but it hasnt noticeably bent so far, and weve jumped on it every day for a month or so now. The anchors that came with it are fine, but the straps that came with it to tie the trampoline to the anchors were. very cheap. They were basically backpack straps. So, I used 5 ratchet straps to anchor the trampoline down. The net was annoying to tie to the trampoline. Had to weave a small rope through a thousand small holes at the bottom of the net and then weave it through the springs at the same time. It was tedious and annoying. Oh, and the basketball hoop never got put up because it wouldnt tighten onto the pole like it was supposed to. Nonetheless, all of us, kids and adults, enjoy playing on the trampoline and it serves its purpose to get our energy out. If you can find a better trampoline, Id go with that one. But this one is okay if its all you can find. Just know that youll probably find yourself shelling out another 30 on straps, nuts, and bolts to make it solid.
I love it
Good product, my kids so happy with it Nice for the price.
Not complete
Suposely it has to have all pieces to assemble but I had to go to the store a d bought more of circles to tight the screws Exceeded my expectations
Great customer service
Great customer service and item
Great customer service and product!
A storm blew my trampoline over bending the safety net poles. I reached out to the company to purchase replacement poles. They sent me brand new poles free of charge and were extremely helpful with trying to solve my problem. Great company.
Kids love
Not too bad to assemble. Kid enjoy, and seems safe Good product for its value
Missing half the required items for assembly
Received shipment and found that about half the items needed to assemble are missing. This is just ridiculous. Update: second half of items arrived. Love the color and it was very comfortable
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