I was disappointed with the discoloration of a few pieces while assembling along with some product defective scuffs. It was easy to assemble however some pieces were missing their label per the instructions. Also I ordered 2 of these and one package didnt have the directions Im the box.
I bought this cabinet to hold our media equipment and DVDs. I loved the cane style doors and the color of the wood. My husband was able to put it together in about 1 hour. It did not come with instructions, but we were able to located them online through this page. Once set up, we noticed the doors were sticking on the top inside corners. I contacted James. They answered the phone, were extremely friendly and wanted to make sure they dealt with the issue I was having. I was immediately sent an email with a possible fix. Unfortunately, the fix wasnt for the product I had. I called again on weekend. Once I heard they were closed I decided to hang up and call on the next business day. They next day I had a call from them stating they saw they missed my call and wanted to check to see if there was anyway they could help me out. I followed up and was told to send pics of the issue so they could send that to their tech team. I had an email the next day with a fix for my issue. We were able to make the adjustments and the problem was solved! I had a follow up email checking to make sure I was able to get it fixed. I have NEVER had such impeccable customer service. I would highly recommend their products. I am so pleased with this product and will be ordering more from them in the future.
Took a little longer to assemble than advertised, but the instructions were easy to follow. Very trendy piece of furniture at an affordable price!! We keep a record player on top, and the cabinets are the perfect size to store vinyl records if you do not attach the inner shelves.
Reviews
Pleasantly surprised!
I ordered two side tables for my sunroom. One was missing a piece, I contacted the company and they went above and beyond my expectations!
Nice looking
I was disappointed with the discoloration of a few pieces while assembling along with some product defective scuffs. It was easy to assemble however some pieces were missing their label per the instructions. Also I ordered 2 of these and one package didnt have the directions Im the box.
Great piece!
Good looking. Not high end furniture, but for the cost it looks great and is on trend. Got it when it was on sale so good value.
Get it
Love it! Super cute as a console. We have a 55 inch tv and it fits perfect !
AMING!!!
I bought this cabinet to hold our media equipment and DVDs. I loved the cane style doors and the color of the wood. My husband was able to put it together in about 1 hour. It did not come with instructions, but we were able to located them online through this page. Once set up, we noticed the doors were sticking on the top inside corners. I contacted James. They answered the phone, were extremely friendly and wanted to make sure they dealt with the issue I was having. I was immediately sent an email with a possible fix. Unfortunately, the fix wasnt for the product I had. I called again on weekend. Once I heard they were closed I decided to hang up and call on the next business day. They next day I had a call from them stating they saw they missed my call and wanted to check to see if there was anyway they could help me out. I followed up and was told to send pics of the issue so they could send that to their tech team. I had an email the next day with a fix for my issue. We were able to make the adjustments and the problem was solved! I had a follow up email checking to make sure I was able to get it fixed. I have NEVER had such impeccable customer service. I would highly recommend their products. I am so pleased with this product and will be ordering more from them in the future.
good buy
It is very cute! But its a small thing
Difficult to assemble
Very difficult to assemble, but sturdy and the final assembly looks good. Decent price.
Ouch
A pain in the a to put together, but beautiful
Looks really expensive!
I was hesitant to buy based upon the reviews, but the console we received didnt have any chips or damage. We love it! Highly recommend
Worth it!
Took a little longer to assemble than advertised, but the instructions were easy to follow. Very trendy piece of furniture at an affordable price!! We keep a record player on top, and the cabinets are the perfect size to store vinyl records if you do not attach the inner shelves.
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