We were looking for a large cantilever umbrella to cover our patio space, that is easy to use, looks great, and flexible. This one checked all the boxes and shipped incredibly fast which was perfect given COVID delays with everything else. My husband and I put the umbrella together very easily. Once assembled, the umbrella has been very easy to tilt and rotate to provide coverage where needed. The umbrella stand was not available at the time of purchase, but we got the one recommended by to buy together and that seems to be working fine. One other thing to note is that if you go on s website you can chat with their representative which is helpful if you have any questions.
This cantilevered umbrella provides much/needed shade, and rotates and tilts to keep us cool and comfortable as the sun moves morning or afternoon. It was easy to put up, and is beautiful and solid. We would not enjoy the deck nearly as much with any other type of shade provider.
My 500.00 patio umbrella nylon cord broke 8 months after purchase and we have been unable to open and close it ever since. I reached out to Customer Service and they told me it was out of the 1 year manufacturers warranty and they could not assist me. So I tried again by asking if they could send instructions on how to replace the paracord. Guess what they said it is too hard to change out as the hardware has to be dis/assembled. How is that for helping the customer in his time of need. Warning to anyone interested in buying their products. Think twice before you pull the trigger on your order. If yours does have problems after 1 year you are on your own to repair it. Rude and in/ considerate people!!
So far, so good. Just put it up, but looks and feels like a quality product. Went with the more expensive option as cheaper cantilever looked like they swayed and and stability issues. This umbrella should not. Bought the base plate system (sold separately not from ) and the plates dont have the most secure fit on the base stand, but I think it will be fine. Ill update if any issues arise but for now Five stars.
So far we like our umbrella. Have shopped around and look at various cantilever umbrella and found this one to be the best overall. The setup was very easy and we will enjoy the shade on our deck this summer.
Reviews
So easy to use
We were looking for a large cantilever umbrella to cover our patio space, that is easy to use, looks great, and flexible. This one checked all the boxes and shipped incredibly fast which was perfect given COVID delays with everything else. My husband and I put the umbrella together very easily. Once assembled, the umbrella has been very easy to tilt and rotate to provide coverage where needed. The umbrella stand was not available at the time of purchase, but we got the one recommended by to buy together and that seems to be working fine. One other thing to note is that if you go on s website you can chat with their representative which is helpful if you have any questions.
Set up was Super Easy
Set up was super easy / Our experience so far has been positive.
Easy to assemble!
Easy to assemble and use. Super happy with the umbrella.
Turned our sunny new deck into an oasis.
This cantilevered umbrella provides much/needed shade, and rotates and tilts to keep us cool and comfortable as the sun moves morning or afternoon. It was easy to put up, and is beautiful and solid. We would not enjoy the deck nearly as much with any other type of shade provider.
Great Umbrella
It was so easy to assemble and I love the adjustability of the umbrella. It produces a lot of shade and it looks beautiful at my pool
Great Umbrella
Teal is beautiful. Easy to assemble provides great shade, and easy to use.
Non/existent Customer Service
My 500.00 patio umbrella nylon cord broke 8 months after purchase and we have been unable to open and close it ever since. I reached out to Customer Service and they told me it was out of the 1 year manufacturers warranty and they could not assist me. So I tried again by asking if they could send instructions on how to replace the paracord. Guess what they said it is too hard to change out as the hardware has to be dis/assembled. How is that for helping the customer in his time of need. Warning to anyone interested in buying their products. Think twice before you pull the trigger on your order. If yours does have problems after 1 year you are on your own to repair it. Rude and in/ considerate people!!
Well made and easy to assemble
This was very easy to assemble and appears well made. It definitely has to have a weight base or be secured to decking.
Very Nice Cantilever
So far, so good. Just put it up, but looks and feels like a quality product. Went with the more expensive option as cheaper cantilever looked like they swayed and and stability issues. This umbrella should not. Bought the base plate system (sold separately not from ) and the plates dont have the most secure fit on the base stand, but I think it will be fine. Ill update if any issues arise but for now Five stars.
Umbrella arrived very fast and easy quick set up
So far we like our umbrella. Have shopped around and look at various cantilever umbrella and found this one to be the best overall. The setup was very easy and we will enjoy the shade on our deck this summer.
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