I ordered this from 6 days ago. I was told when ordering that it would take a little longer to arrive. It arrived yesterday.
The packing box is cheap cardboard that tears easily and the tape is either cheap or had been on the box a LONG time or both. Much of it was already ripping away.
The box was packed very compactly but insulated with styrofoam and thin layers of wrapping stryofoam-like stuff. There were also two pieces of packing wood that supported the short ends of the box.
The instructions state to Ensure that all parts and hardware are available before beginning assembly. So I did. Two of the outside wood pieces are missing. I also counted all the screws and other hardware. Amazingly all were accounted for because the plastic bags were so brittle that they were breaking open as I handled them.
There are some spare parts but not of all hardware.
The wood that was present was all in good shape. I knew that it wasnt real wood and didnt expect real wood for this price. It looks fine.
The hinges and feet seem sturdy.
I called - customer service this morning and spoke with a polite lady after a non-existent wait who told me that I was required to fill out the replacement part form on their website. And that there was about a 2 week backlog in the parts department. I understand things are behind somewhat due to COVID. There are plenty of people who would be grateful for temporary work. I dont consider it reasonable that I should have to wait 2 weeks for missing parts for something that was delivered in less than 1 week and has been paid for. It will not be possible to assemble this without those parts. So for two weeks, it will have to lay on the floor in my living room and have two (small) dogs walk on it. Yes, I can cover it but it wont do a lot of good! And no, I cannot move it anywhere else.
When completing the form, the shipping tracking number is required even though I received it.
I was told, very politely, that if I didnt want to wait 2 weeks for the missing parts that I could contact and request a whole unit replacement. If I thought that I could get it back in the box and felt more positive about getting all the parts the next time, I would do that.
I do not like writing negative reviews and I did read a few before I ordered this and ordered it anyway. Maybe this is an unusual thing. But I dont think the parts department would be that behind if it were (even with COVID.)
I will update this when my missing parts arrive. Maybe the end result will be worth it. However, if had anything similar (and I checked) even if it were more expensive I probably would have bought it from them.
This stand was perfect for our needs. Fit the space, stylish, etc. We have an older (32 inch) TV. Only part that was difficult were the doors but once you get the hang of adjusting the screws, its not hard. Yes, its not all real wood but its still stylish. Very sturdy too.
Product arrives early. All pieces were present. A few pieces had some blemishes, but were hidden on the inside. Took me about 1 hour in total to put together by myself. I scratch the top a bit putting the TV in, but was able to use a touch up pen. Overall, the piece looks great in our house.
The overall product is nice but when you screw in the doors (which is the last step) the doors dont even touch each other or stay fully shut. The predrilled holes that you screw the door hinges into must be off. I contacted customer service and only heard back that they were experiencing long wait times and moving buildings.
Great TV stand! Unlike other reviewers, I find this stand was very easy to assemble if you follow the directions carefully. Much easier than furniture in my opinion.
Good quality, the box was pretty banged up but the parts inside were in excellent shape. The instructions were easy and there were no problems putting it together. Perfect fit for the intended use.
This television stand is very cute. Very easy to assemble. The only reason Im not giving it a 5 out of 5 is, I believe it could stand a little higher than what it does. Other than that its so cute and sturdy.
Reviews
Missing Parts
I ordered this from 6 days ago. I was told when ordering that it would take a little longer to arrive. It arrived yesterday. The packing box is cheap cardboard that tears easily and the tape is either cheap or had been on the box a LONG time or both. Much of it was already ripping away. The box was packed very compactly but insulated with styrofoam and thin layers of wrapping stryofoam-like stuff. There were also two pieces of packing wood that supported the short ends of the box. The instructions state to Ensure that all parts and hardware are available before beginning assembly. So I did. Two of the outside wood pieces are missing. I also counted all the screws and other hardware. Amazingly all were accounted for because the plastic bags were so brittle that they were breaking open as I handled them. There are some spare parts but not of all hardware. The wood that was present was all in good shape. I knew that it wasnt real wood and didnt expect real wood for this price. It looks fine. The hinges and feet seem sturdy. I called - customer service this morning and spoke with a polite lady after a non-existent wait who told me that I was required to fill out the replacement part form on their website. And that there was about a 2 week backlog in the parts department. I understand things are behind somewhat due to COVID. There are plenty of people who would be grateful for temporary work. I dont consider it reasonable that I should have to wait 2 weeks for missing parts for something that was delivered in less than 1 week and has been paid for. It will not be possible to assemble this without those parts. So for two weeks, it will have to lay on the floor in my living room and have two (small) dogs walk on it. Yes, I can cover it but it wont do a lot of good! And no, I cannot move it anywhere else. When completing the form, the shipping tracking number is required even though I received it. I was told, very politely, that if I didnt want to wait 2 weeks for the missing parts that I could contact and request a whole unit replacement. If I thought that I could get it back in the box and felt more positive about getting all the parts the next time, I would do that. I do not like writing negative reviews and I did read a few before I ordered this and ordered it anyway. Maybe this is an unusual thing. But I dont think the parts department would be that behind if it were (even with COVID.) I will update this when my missing parts arrive. Maybe the end result will be worth it. However, if had anything similar (and I checked) even if it were more expensive I probably would have bought it from them.
Fantastic
Really like. Takes a while to put together but worth it. The doors were the worst part though. But worth the effort.
Nice stand
This stand was perfect for our needs. Fit the space, stylish, etc. We have an older (32 inch) TV. Only part that was difficult were the doors but once you get the hang of adjusting the screws, its not hard. Yes, its not all real wood but its still stylish. Very sturdy too.
Perfect fit
Im pleased with this TV stand. It fits my 50 inch TV well.
Good product for the price
Product arrives early. All pieces were present. A few pieces had some blemishes, but were hidden on the inside. Took me about 1 hour in total to put together by myself. I scratch the top a bit putting the TV in, but was able to use a touch up pen. Overall, the piece looks great in our house.
Doors dont shut
The overall product is nice but when you screw in the doors (which is the last step) the doors dont even touch each other or stay fully shut. The predrilled holes that you screw the door hinges into must be off. I contacted customer service and only heard back that they were experiencing long wait times and moving buildings.
Awesome TV stand
Great TV stand! Unlike other reviewers, I find this stand was very easy to assemble if you follow the directions carefully. Much easier than furniture in my opinion.
Well designed
This solid cabinet went together smoothly
Easy assembly
Good quality, the box was pretty banged up but the parts inside were in excellent shape. The instructions were easy and there were no problems putting it together. Perfect fit for the intended use.
Love it...
This television stand is very cute. Very easy to assemble. The only reason Im not giving it a 5 out of 5 is, I believe it could stand a little higher than what it does. Other than that its so cute and sturdy.
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