Still have not gotten my refund as of 6/26/22, couch was picked up by s courier Pilot. They verified it was picked up and I sent a copy of the pickup slip and had a Pilot supervisor confirm over the phone and still denies they received it!!
The couch is significantly smaller than advertised. I measured it. I originally ordered the deluxe delivery which included room if your choice and assembly.
Scheduling the pick up has been an utter nightmare. Pilot received a standard pickup order, said they would upgrade the order to include disassembly and pickup from the room it is in, all of this after several hours and various agents and being hung up on 4 times and today Pilot says they still have not received a response nor change request from or theyre liason. I confrrenced Pilot and an supervisor on the phone. Pilot explained what needed to be done and the supervisor says they can not upgrade it. I am livid and frustra6at this point. I do not have the tools nor the body strength to take the couch apart or carry it through my home to the back door.
I will never order anything else from . To add to my dissatisfaction a refund takes 14days after the item is returned. Free return is a false advertisement by far! I now have to pay someone to come and take it apart and move it for the pickup with no packaging since they took that when they delivered it. Terrible experience, never again!
Update: denied request for upgrade on pick up order sent directly from Pilot. Im a disabled vet and widow. Im not physically able to move a 112 lb sofa. Thats why I ordered the deluxe delivery initially. I will never order anything from again!
Update:
It has now been 16 days in dealing with this. The sofa was picked up yesterday night ad despite written communication from an supervisor stating she would issue a refund as soon as the courier picked up the item, is still refusing to issue the refund. They are stating that she should not have done that and they are not going to honor her word. Im a disabled vet on a fixed income ad this is appalling. I have are canceled my Prime membership and pending orders which included a replacement sofa. clearly has no integrity and does not vale its customers with treatment like this.
Got this chair a few months ago and its been great. If you wanna sleep get a recliner, this is for sitting. Im 63 and the backrest stops right below my neck but if i slouch i can get my head comfortably on it. Im 320lbs and it hasnt broken or made a squeak, so thats 5/5 for me.
My cats and I equally love this chair. Ive had my eye on it for a while, so when it became available to buy on payments, I had no reason not to get it!
It came mostly assembled. Just had to attach the legs and put on the cushions, and it was ready to go. Its genuine leather, so if any of my cat scratch it, I can buff that scratch out with some leather furniture polish. But, mostly, the cats just sleep on it.
Its super comfortable and stylish. It fits in perfectly with my existing mid century modern home decor, and it adds warmth to the space. Its a medium -large size chair. My 280lb, 62 husband can sit in it comfortably, and the chair holds up great. Overall, I love it! Compared to other real leather, mid century modern style chairs, its also an incredible deal, too!
I wanted to buy Midcentury modern sofa from .... but it was too expensive for me then I found this .
The price and the size was perfect for me and it was delivered in two days.
I love it, very comfortable and looks amazing.
great buy for the budget but it is stiff almost like your car seats. it slides super easy on wood flooring i wish itd come with grommets for the legs, it just comes w cheap plastics on the bottom. all in all its okay, not the most comfortable when made into a couch
The loveseat was easy to assemble and looked good. The posture while sitting was more upright and was comfortable overall. The only issue was the polyester tweed fabric. It was rough under the skin so much that I had to return the product.
Reviews
DO NOT ORDER FROM THIS COMPANY!!!!
Still have not gotten my refund as of 6/26/22, couch was picked up by s courier Pilot. They verified it was picked up and I sent a copy of the pickup slip and had a Pilot supervisor confirm over the phone and still denies they received it!! The couch is significantly smaller than advertised. I measured it. I originally ordered the deluxe delivery which included room if your choice and assembly. Scheduling the pick up has been an utter nightmare. Pilot received a standard pickup order, said they would upgrade the order to include disassembly and pickup from the room it is in, all of this after several hours and various agents and being hung up on 4 times and today Pilot says they still have not received a response nor change request from or theyre liason. I confrrenced Pilot and an supervisor on the phone. Pilot explained what needed to be done and the supervisor says they can not upgrade it. I am livid and frustra6at this point. I do not have the tools nor the body strength to take the couch apart or carry it through my home to the back door. I will never order anything else from . To add to my dissatisfaction a refund takes 14days after the item is returned. Free return is a false advertisement by far! I now have to pay someone to come and take it apart and move it for the pickup with no packaging since they took that when they delivered it. Terrible experience, never again! Update: denied request for upgrade on pick up order sent directly from Pilot. Im a disabled vet and widow. Im not physically able to move a 112 lb sofa. Thats why I ordered the deluxe delivery initially. I will never order anything from again! Update: It has now been 16 days in dealing with this. The sofa was picked up yesterday night ad despite written communication from an supervisor stating she would issue a refund as soon as the courier picked up the item, is still refusing to issue the refund. They are stating that she should not have done that and they are not going to honor her word. Im a disabled vet on a fixed income ad this is appalling. I have are canceled my Prime membership and pending orders which included a replacement sofa. clearly has no integrity and does not vale its customers with treatment like this.
Great futon, easy to assemble.
Low price, great quality.
good enough for big people
Got this chair a few months ago and its been great. If you wanna sleep get a recliner, this is for sitting. Im 63 and the backrest stops right below my neck but if i slouch i can get my head comfortably on it. Im 320lbs and it hasnt broken or made a squeak, so thats 5/5 for me.
Its alright
Fits perfectly in the room. No complaints.
Awesome Mid Century Modern Leather Chair
My cats and I equally love this chair. Ive had my eye on it for a while, so when it became available to buy on payments, I had no reason not to get it! It came mostly assembled. Just had to attach the legs and put on the cushions, and it was ready to go. Its genuine leather, so if any of my cat scratch it, I can buff that scratch out with some leather furniture polish. But, mostly, the cats just sleep on it. Its super comfortable and stylish. It fits in perfectly with my existing mid century modern home decor, and it adds warmth to the space. Its a medium -large size chair. My 280lb, 62 husband can sit in it comfortably, and the chair holds up great. Overall, I love it! Compared to other real leather, mid century modern style chairs, its also an incredible deal, too!
Love these chairs!
Bought one to start with and then bought another because it was perfect! Comfortable and I love the style. Definitely recommend!
Love it
I wanted to buy Midcentury modern sofa from .... but it was too expensive for me then I found this . The price and the size was perfect for me and it was delivered in two days. I love it, very comfortable and looks amazing.
budget friendly but stiff
great buy for the budget but it is stiff almost like your car seats. it slides super easy on wood flooring i wish itd come with grommets for the legs, it just comes w cheap plastics on the bottom. all in all its okay, not the most comfortable when made into a couch
Good loveseat with bad fabric
The loveseat was easy to assemble and looked good. The posture while sitting was more upright and was comfortable overall. The only issue was the polyester tweed fabric. It was rough under the skin so much that I had to return the product.
Comfort
I love it no complaints here
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