Will keep you updated on customer service response
Customer service was aming. Sent me a replacement part with no issues after I reached out!!
I actually purchased this trampoline for my 10/year/old son since getting outside for exercise has been minimal due to Covid and the weather. About six months in the leg on the bottom of the trampoline stripped completely. Seemed like a good trampoline at first but if this is designed for adult exercise I would think it would be sturdy enough for a 10/year/old to jump on. Unfortunately, the leg is now completely stripped and it is the leg that secures the handle bar in place, so stability is completely gone for him. Definitely a safety hard now. Trying to find replacement legs and having a hard time finding a match.
Update: I sent an email to the company and they contacted me within an hour and stated that they submitted an order for a replacement leg. Will keep you updated on whats to follow
The trampoline arrived and all looks good except that one of the springs is not connected. This would seem to be a major flaw that compromises the integrity of the entire trampoline. Update: quick response from the company , and the flaw was easily fixed at home. No need to return. Trampoline has been a great purchase.
Was very easy to assemble. I had watched a video about it before purchase and so when I got it, it was a breeze to put together. Already love using it.
Reviews
Seemed great at first great customer service
Will keep you updated on customer service response Customer service was aming. Sent me a replacement part with no issues after I reached out!! I actually purchased this trampoline for my 10/year/old son since getting outside for exercise has been minimal due to Covid and the weather. About six months in the leg on the bottom of the trampoline stripped completely. Seemed like a good trampoline at first but if this is designed for adult exercise I would think it would be sturdy enough for a 10/year/old to jump on. Unfortunately, the leg is now completely stripped and it is the leg that secures the handle bar in place, so stability is completely gone for him. Definitely a safety hard now. Trying to find replacement legs and having a hard time finding a match. Update: I sent an email to the company and they contacted me within an hour and stated that they submitted an order for a replacement leg. Will keep you updated on whats to follow
LOVE IT
I WILL BE ORDERING A 2ND ONE
Easy to use, easy to put together. Love it!
It was so easy to put together by myself. It breaks down easily. And I love using it!
Fantastic very sturdy
My 10 year old jumps on it every day. Definitely held up well
Excellent
Some parts missing from the package. Support sent the missing parts without asking any question. Now it is a favorite toy in my neighbourhood.
I love it
Nothing
Trampoline arrived with major flaw (update: flaw easily fixed!)
The trampoline arrived and all looks good except that one of the springs is not connected. This would seem to be a major flaw that compromises the integrity of the entire trampoline. Update: quick response from the company , and the flaw was easily fixed at home. No need to return. Trampoline has been a great purchase.
Good durable trampoline
Good product easy to assemble works as advertised
Love it!!!
Was very easy to assemble. I had watched a video about it before purchase and so when I got it, it was a breeze to put together. Already love using it.
Five star company
Great price point Great product Stellar customer service support!
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