The seller has been helpful by replacing one of the chair sides, but unfortunately we continue to have problems with assembling the whole thing. I got most of the screws in place, but not secure completely in order to allow me to make sure that all are perfectly align with the holes that they should go. But when I get to the last two, there is no way that they can no go in as, the holes are, may be 2-3 millimeters out of place. Has anyone encounter this problem and how they have overcome it?
Pieces look very nice! Could use a thicker seat cushion..... but putting these pieces together was quite a challenge!! Tip: make VERY sure that you tighten ALL the screws!! Your hands will need a rest between putting together each piece.... but that said, we do like the set!!
I did struggle a bit to get this Together. Once I had all the pieces loosely bolted, it went together well. I did have two arms that werent drilled properly. I contacted customer service and they assisted. They were very professional and shipped pieces to make a correction to the chair arms.
Update.....Im still sending photos, the order number and explanation of the issue. No replacement parts have arrived .I was told they would send replacement arms but, Im still waiting. Ill update my stars when the replacements arrive. Depending on how many hoops I need to jump through.
Update. New arms came to replace the misdrilled ones I received. Quick and easy. I got a response and problem was solved rather quickly.
I totally expected to be strung along but, customer support was awesome
Reviews
The perfect size, but hard to assemble
The seller has been helpful by replacing one of the chair sides, but unfortunately we continue to have problems with assembling the whole thing. I got most of the screws in place, but not secure completely in order to allow me to make sure that all are perfectly align with the holes that they should go. But when I get to the last two, there is no way that they can no go in as, the holes are, may be 2-3 millimeters out of place. Has anyone encounter this problem and how they have overcome it?
Be patient when putting together
Pieces look very nice! Could use a thicker seat cushion..... but putting these pieces together was quite a challenge!! Tip: make VERY sure that you tighten ALL the screws!! Your hands will need a rest between putting together each piece.... but that said, we do like the set!!
3 pc. Patio Furniture set
good addition for a small spaced area.
Very easy to assemble.
Very nice and cozy for a small patio/balcony
Great price cute set
Great buy. Took 2 hours to put together ..you know how the holes wont line up. Will be perfect on our porch !
fits in with other chair set
Comfortable
Looks beautiful and its sturdy too!
I have received so many compliments on these chairs from my neighbors and visitors. Its great to sit on the front porch and have our morning coffee!!
I would purchase products from this seller again!
Looks very nice!
How things look and performance
I like the appearance and looks nice on my porch
A little tough to put together but totally doable.
I did struggle a bit to get this Together. Once I had all the pieces loosely bolted, it went together well. I did have two arms that werent drilled properly. I contacted customer service and they assisted. They were very professional and shipped pieces to make a correction to the chair arms. Update.....Im still sending photos, the order number and explanation of the issue. No replacement parts have arrived .I was told they would send replacement arms but, Im still waiting. Ill update my stars when the replacements arrive. Depending on how many hoops I need to jump through. Update. New arms came to replace the misdrilled ones I received. Quick and easy. I got a response and problem was solved rather quickly. I totally expected to be strung along but, customer support was awesome
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