After an issue with the bike the company went beyond expectations and had problems with the battery they have sent a new battery. The customer service is outstanding
I am enjoying this bike. I did replace the seat for something more comfortable. The only issue is that it is awkward and heavy and difficult to get into the car.
Assembled this bike for my Grandaughter, The bike is well made except for one problem. The battery on the handlebar is very heavy and makes riding difficult as the steering is not very responsive. I made a bracket to relocate the battery to the crossbar and it made the bike more enjoyable to ride. The bracket was made out of aluminum one inch angle iron which I attached to the water bottle holes in the crossbar.
Total cost about 10.00. I did not have a welder so I bolted the bracket together. Easy Fix
I purchased a 26/350w Black/Blue in July 2022.
First of all I received my ebike on time and tightly boxed. I opened it and everything was secure as originally packed. Not a scratch on anything. Assembly was easy except for inserting the pre/mounted handlebar/cables/gooseneck into the head tube. Easy fix. Just loosen the vertical handlebar adjustment on the gooseneck, roll the handlebar all the way down, and the gooseneck will easily slide into the head tube. I mounted the battery bag securely to the handlebar/gooseneck and it doesnt move. The power assist is incredible. It seems like you use about 25 exertion for each stroke, which makes this incredibly easy to peddle. The full power mode is excellent. It is pretty quick out of the hole and moves you right along quickly without effort. The power mode controler is easy to use. The battery life lasts as advertised and charges in about 4 1/2 hours. The thumb shifters are user friendly. The suspention provides a comfortable ride and the brakes stop you on a dime. If you are older, have a disability that prevents you from peddling a conventional bike (as I do), or just dont want to peddle all the time, I would definately consider this one. I would recommend it to anyone.
Assembly instructions did not cover loose seal and cap which was laying inside box. Discovered that they go over the steering column.
Pictures used in assembly manual were very small to save paper.
The screw that was intended to hold light and front fender securely stripped out. I used a washer on the screw so front light mounting bracket will not spread and also a lock washer and nut to properly tighten screw.
Seat tube is 22.5 28.5 MM diameter. The 22.5 MM is for the uncomfortable seat leaving the 28. MM for rear fender and reflector mounting. Rear fender mounting hole is 24 MM so it will not slip over the tubes 28.5 MM. A longer screw will be required to spread the hole so it slips over the tube.
The reflector is 25 MM so a longer screw is required.
The Shimano 21 speed is not mentioned in the operations manual. The lever has been on the minus sign since day one.
Conclusion: Disappointing. Wont recommend it.
In its cardboard shipping container, the is well packaged; no damaged at all on mine. Take time unpacking the unit and if available ask someone to help hold parts, etc.
Reviews
Headlight Issue with Good bike
One issue/ I dont know how to turn on the night light; somehow, it does not work.
Very new
Went together pretty easy. Only limited use so far, so I am still getting used to it. It is heavier than my regular bike b
Better than expected
After an issue with the bike the company went beyond expectations and had problems with the battery they have sent a new battery. The customer service is outstanding
Love this bike
I am enjoying this bike. I did replace the seat for something more comfortable. The only issue is that it is awkward and heavy and difficult to get into the car.
Have someone with experience putting bikes together handy.
Decent bike if put together properly.
Relocate Battery
Assembled this bike for my Grandaughter, The bike is well made except for one problem. The battery on the handlebar is very heavy and makes riding difficult as the steering is not very responsive. I made a bracket to relocate the battery to the crossbar and it made the bike more enjoyable to ride. The bracket was made out of aluminum one inch angle iron which I attached to the water bottle holes in the crossbar. Total cost about 10.00. I did not have a welder so I bolted the bracket together. Easy Fix
Comfortable ride
Love the comfortable ride. Rides very smooth. We put a better seat on it. With more padding. Bought from also.
Quality, Comfortable, User Friendly
I purchased a 26/350w Black/Blue in July 2022. First of all I received my ebike on time and tightly boxed. I opened it and everything was secure as originally packed. Not a scratch on anything. Assembly was easy except for inserting the pre/mounted handlebar/cables/gooseneck into the head tube. Easy fix. Just loosen the vertical handlebar adjustment on the gooseneck, roll the handlebar all the way down, and the gooseneck will easily slide into the head tube. I mounted the battery bag securely to the handlebar/gooseneck and it doesnt move. The power assist is incredible. It seems like you use about 25 exertion for each stroke, which makes this incredibly easy to peddle. The full power mode is excellent. It is pretty quick out of the hole and moves you right along quickly without effort. The power mode controler is easy to use. The battery life lasts as advertised and charges in about 4 1/2 hours. The thumb shifters are user friendly. The suspention provides a comfortable ride and the brakes stop you on a dime. If you are older, have a disability that prevents you from peddling a conventional bike (as I do), or just dont want to peddle all the time, I would definately consider this one. I would recommend it to anyone.
Welcome to deficient assembly and design problems.
Assembly instructions did not cover loose seal and cap which was laying inside box. Discovered that they go over the steering column. Pictures used in assembly manual were very small to save paper. The screw that was intended to hold light and front fender securely stripped out. I used a washer on the screw so front light mounting bracket will not spread and also a lock washer and nut to properly tighten screw. Seat tube is 22.5 28.5 MM diameter. The 22.5 MM is for the uncomfortable seat leaving the 28. MM for rear fender and reflector mounting. Rear fender mounting hole is 24 MM so it will not slip over the tubes 28.5 MM. A longer screw will be required to spread the hole so it slips over the tube. The reflector is 25 MM so a longer screw is required. The Shimano 21 speed is not mentioned in the operations manual. The lever has been on the minus sign since day one. Conclusion: Disappointing. Wont recommend it.
Great value and good workmanship.
In its cardboard shipping container, the is well packaged; no damaged at all on mine. Take time unpacking the unit and if available ask someone to help hold parts, etc.
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