Based on 134 Reviews

Average

4.5

(134 Reviews)
5 Star
91
4 Star
29
3 Star
11
2 Star
2
1 Star
1

Reviews

  • user2

    Perfect for smaller living rooms

    We love this couch so much, its pretty comable and easy to assemble. I saw some others had issues, but we didnt. It was ridiculously easy to do. Most things already came assembled, we just had to connect the pieces and screw the feet on. We love the trundle feature, in fact we keep it pulled out when we are lounging on it. Its true, you can feel the support beams inside the couch, but if you dont sit directly on them, its way better. No one has complained sleeping on it, either Beautiful color good quality

  • user2

    Great look for the price

    The assembly too some time. I had to reposition the tracks for the back cushions to slide in to place. Over all the couch looks good and it is worth the price for the look. The com is ok. Not really a cushy couch Perfect size and color for my needs.

  • user2

    Well built solid

    Easy assembly. Quality materials solidly built. Very responsive. After reporting damage to one of three boxes during shipment, this company responded promptly sent a replacement. I will certainly order from them again given the opportunity. I love it!!

  • user2

    The vendor really cares about customer service

    The sofa is quite elegant and the fold out function works quite well. It will come in three separate shipments, so dont be surprised if you only get a third of the couch at first. It is reasonably quick to assemble. It is a cozy couch for the price. Not too firm not too soft. In my experience, the third part arrived damaged from shipping. I contacted the seller and they were kind and easy to work with. They sent me a brand new replacement section and it arrived within days. Thank you Lisa from for your help! Would definitely buy again!

  • user2

    Problem fixed, excellent customer service !!!

    This is a very nice looking comable sofa! There was a part of the couch has bad measurements and it didnt fit well after assembling all the parts. I spoke to the customer service and they had replaced a new part for me and it fits perfectly. In terms of the quality of the sofa, Ill rate it 9/10. Outlook 10/10. Manual instruction 5/10 (Need to specify more detail on legs installation, there are no marks or signs on the couch where each leg should have been installed. For people like me always done a lot of woodwork will not be a problem (Not everyone is willing to drill a screw into a new couch without any sign!! Its an easy fix, just ask the factory to put an X label under the couch where to screw will fix it. Customer service 10/10. Excellent communication and follow/up service. very reasonably priced as well.

  • user2

    Missing parts

    No holes drilled on the bottom for the feet. Had to have someone come and drill them for me. Called the company and they gave me a credit of what I had to pay to have the holes drilled. Other than that this couch is perfect! Cute and comfortable

  • user2

    Elegant

    I bought this for my new place. They are so comable, my guest love it. The fact that it turns into a bed is the best part . It also has storage ( I store my daughters toys in here ) They make my place look 1000 times better Love, love, love it!

  • user2

    Love it, but.

    Absolutely adore this couch. Its so beautiful, comable and cozy! Only negative I had is that if you push down at all along the edges of the cushions, they stay stuck and you cant get them back out. (Pic attached) its all along the edges. You cant take a step on it, move around, let you dog sit on it or lay on the edges or this is what it does. Ive tried and tried to get the cushion to pop back up and it wont because you cant push from underneath. it is very pretty.

  • user2

    Stylish and Versatile

    I purchased this sofa for a couple of reasons and so far its working out nicely: / fit through my narrow basement door/stairs which had caused me to buy this in the first place. Comes in 3 boxes. Anything that was too large I just took out of the box and brought down easily. / when extended into a bed we found that both of us could stretch out comably (both 57), no wobble / rear of the couch looks relatively normal / installation could go a tiny bit smoother, but we got it together in about 30/40 mins. Check all screws before you start, some of them were loose from transport. We also had to loosen some of the connectors a bit as they were too snug to have them reach each other/connect. Additionally the instructions did not indicate to attach the second pair of wheels (included) to the slide/out mattress. We were confused at first. / yes, the couch is on the firmer side but the people saying this is hard as a rockhave you sat on a rock? While firm, the cushions you sit on definitely have some bounce to them, and the back cushions are SUPER comfy. I just fall back into their softness. The material is very smooth/soft to the touch / however if I had seen this couch in person I would have possibly opted for something a bit more more robust/thick due to my dogs. For now they are banned from the couch as I fear one of their nails can easily rip a hole in the material. For careful adults, this couch is fine. / storage! We have not had to use this yet but I love how versatile this unit is! Reversible chaise, storage, and a mattress style for this price. Yes! / mattress, while I have not tried sleeping on this I think it will be fine and plan on getting a mattress topper in order to maximize the experience for guests. Excuse the mess in my pictures. I live here! I was very excited to receive!

  • user2

    PIVOT!

    Ok, first, the 2021 version of Friends would include Ross ordering a couch on and FedEx leaving it outside the building of his 3rd floor walk up and the PIVOT! scene would include 3 large boxes. Second, Im not sure why so many people had issues assembling this. I assembled it by myself in about a half hour. I do however suggest using a drill to screw in the round feet. Super easy with a drill, that little tool they give you wont cut it for those, but works perfectly for the square feet as they have predrilled holes for bolts. Third, it could be squishier to lay on, but it is a structured couch which I wanted, the fabric is super soft and I love it. Im so glad I bought it. Very stylish and great quality!

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