Based on 103 Reviews

Average

4.5

(103 Reviews)
5 Star
70
4 Star
22
3 Star
9
2 Star
1
1 Star
1

Reviews

  • user2

    Nice bed

    I got this bed for My 9 year old daughter. The box is over 80 pounds. 2 people is needed to assemble. We had all Of the parts. One of the parts was labeled wrong. The slats were too short so we had to drill Different holes and put it at an angle. There were Some damage done Im Guessing from shipping. Certain parts of the bed shouldve been painted better. My daughter loves the bed. It just took too long to assemble. Also when Putting the ladder together.the holes in it seemed small So it took forever to twist the screws in. We definitely had sore hands afterwards. It is sturdy enough so far. My daughter has been using this bed for less than a week now. So I like the bedthe manufacturer needs to do better. Comes as shown in picture.

  • user2

    Hard

    I loved how it turned out but If it wasnt for the fact that my husband is a constractor that bed would have been put back into that box and shipped back. It was a frustration time consuming project it had not instructions and screws were missing. I felt like the consumer should have refunded me half of my money. I will think twice before ordering from them again. But on a happy note my granddaughter loves her new loft bed. Be sure to have it

  • user2

    Great Bed

    I had a few shopping issues, most likely due to corona, but the company gave me a partial refund for having to wait. They were super helpful and responded fast. The bed took about 30 minutes to put together with 5 people helping. Overall its a very nice bed perfect for a dorm room or bedroom. The instructions were perfect! I didnt get confused at all

  • user2

    Terrible Varnish Odor!

    We received this about a month ago. Still have not assembled it yet because it is still degassing. The chemical smell is terrible. I suggest degassing before assembling and letting your child sleep in it. If your child has breathing issues the odor of the wood will certainly trigger a reaction. I am hoping in another week or two we can assemble it. So, that will make 6 weeks since we received it and allowing it to degas. Update: It has now been close to three months since we received this bunk bed and we are still not able to put it together. the company contacted me and offered me a full refund since we still cannot put the bed together due to the odor. The customer service is great. I did ask them to address the varnish issue and conveyed the odor is so strong that it could trigger an asthmatic reaction in children who has asthma like my 5/year old. So, hopefully they will look into it. I gave it a four star rating due to the customer service. Needs better support

  • user2

    Pretty good bunk bed

    I bought 2 of these to save room in my kids room. They are exactly what I expected and I would buy them again. very pleasantly surprised

  • user2

    Company corrected quality concerns.

    I had some quality issues, but the company made it right. Easy to assemble just takes a while

  • user2

    Picture of damage part of the bed I order

    My granddaughter loves her bed. I email you to let you know that one piece of the bed was cracked. I couldnt send you the pictures by replying to your email so here they are. Over all the bed was easy to assemble. The directions are easy to follow. Please let me know if you are able to replace this part. Thank you I think this is a good option

  • user2

    You can do this! Just be patient.

    This will be a long review / but if you buy this product I hope this is helpful. I am a somewhat crafty but otherwise unskilled mom in terms of handyman stuff. I put this bed together in a couple hours with some help from my 8 year old son, who is awesome at lego instructions, so he was super helpful. Mine came with instructions / some people found better ones online but I couldnt so I made do. Here are some tips: 1. Pull out everything in the box and inventory the contents. You will likely find that some things are funky, like: some wooden parts have no label. If you pair everything up (all the bed legs, all the slats, etc) you will quickly see what is what. Some of the hardware is mislabeled / the 10 screws are not marked but are in the package with the ladder brackets. The 17 screws are actually 16 and are referred to interchangeably in the instructions. 2. If you use a drill, you will prob strip the cheap hardware and youll be screwed. No pun intended. Chuck the crappy Allen wrench provided / it is the little tool in the pic / and use the tool I have pictured here. MUCH easier for all those hex bolts and you will not strip them. Sorry / I think its called a socket wrench. But not sure. 3. For each page of instructions, line everything up first and put the wooden dowels in. Put the screws in last, and to be super safe, leave them all a little loose, tightening once they are all in place. This is especially important when you get to page 6, when the picture shows everything coming together at once, and if you do it one piece at a time, you will not be able to pull the bed legs apart enough to get the supporting crossbars in. I hope that makes sense. Also / on that page, it doesnt tell you to put the short cross bars (labeled D) in at head and foot / but be sure to do that with dowels first, as I said, or you wont be able to squeeze them in. I had to saw the ends off a couple dowels to make this work and that will compromise the stability and the weight/bearing of the structure. 4. On that same page (page 6), the screw labeled 5 is actually screw 2. At the bottom, the pieces labeled P and O should be switched, since the pilot holes for the dowels (the pre/drilled holes) are supposed to face in. 5. In my opinion, there should be two more slats where the mattress lies. They only give you 8 (part 15) but this leaves gaps at head and foot, and a soft mattress will dip down at those places. You could buy two more pieces of wood, but we elected to get plywood and place it on the slats so the mattress will lie flat and the weight will be distributed evenly. Overall, this bed is really pretty and I think it is a great deal for the price. Once I got going, it was fun to assemble. There is plenty of room underneath for a dresser or desk, or play area. I did not attach the ladder so I will be able to switch it from side to side. It comes with soft felt for the inside of the brackets, but it makes small marks when you use it anyway / no big deal. I hope this was helpful to someone out there! Happy constructing!! LOVE LOVE LOVE

  • user2

    Space saver

    Perfect for small rooms and beautiful! This product is pretty decent for the price

  • user2

    Good but Take so long to put together

    Great product good price but take so long to put together a little bit off and came earlier than expected

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