I couldnt have picked out a better product. I got the King size abs its aming. Easy assembly, especially because they included a small ratchet. All parts are made of sturdy and quality material.
Bought this for my visiting son. When opening the box, I almost thought I only bought the headboard by mistake. Then I found everything was packed inside the headboard.
This may not be a very solid bed frame good for every day use, in my opinion. But it is good enough for weekend use and it looks great too.
The product looks good but that is the only good thing I can say about it or this company. Upon unboxing everything looked good, I started assembly and realized some of the parts essential to assembly were wrong. The legs for the headboard were different heights and the predrilled hole patterns were not in the same place. Im pretty savvy with this stuff, this was not operator error this was probably machine malfunctioning and a lack of or non existent quality control. I immediately reached out to , I explained the problem. I provided photos showing the legs were different heights and the holes were not predrilled in the same place. I provided a number of photos and a thorough explanation of what was wrong. It took a couple days to even get a response. Then when I did get a response I was asked for tons of additional information which create another couple days of back and forth. was sure quick to ship the original product but when there was a problem it took them about 2 weeks to get me replacement legs. I had to reassemble my original bed which of course I had already disassembled in anticipation of the new bed. Then I had to have a giant king size bed frame sitting in my living room for 2 weeks. When they sent me the replacement legs they provided a tracking number which showed no information at all for nearly a week. Then it finally showed an anticipated delivery date and about 3 days after that date I finally received the replacement legs. Upon opening the replacement legs I noticed they werent the same legs, they werent even the same color. The hole patterns were wrong and they again would not work to complete the installation. Again I immediately reached out to report the problem. I did not receive any kind of response at all from customer support for another 9 days. Actually, I did receive a survey a few days after reporting the second set of incorrect legs asking how Id like to rate my experience with . It has been about 5 weeks since I received the bed, I still dont have the legs needed for assembly. Somebody finally contacted me back acknowledging they still owe me something and asked if I could provide pictures of the issue which I have already done several times and 9 days ago. I understand problems arise and it would not have been a big deal if it was addressed in a timely manner. Over a month later Im still waiting, no credit or discount was offered, no apology for or acknowledgement of the inconvenience. The real icing on the cake was sending me a customer satisfaction survey for a problem they still havent fixed. Terrible company and mediocre product at best and that is if you can even assemble it.
Before buying the bed frame, I read of some reviewers having bed bugs coming attached with their order. I thought surely its just a handful of people and it could never possibly happen to my order. Plus Ive bought other products and theyve been great purchases.
Well fast forward to today and opened the box. The bed looks great and the parts felt pretty sturdy although those little reviews made me inspect the bed just in case you know. Well, I found one little bed bug shell inside the headboard, just one. I didnt find any alive but the presence of that single shell was enough to repack the bed and yeet it out the door. My recommendation, open the package outside, exam it just to make sure. Whose fault is it? I dont know but what I do know is that I aint taking no risk of no infestation.
Excuse my poor camera quality, I was freaking out when I found it.
Take this information as you want, but if you may excuse me Im about to go to home depot and buy some bed bug spray to clean the section of the house where I opened the package.
We couldnt be happier with this. Easy to assemble, sturdy, quality, looks great, you name it. Nothing to complain about, if you are on the fence, just buy it, you wont be disappointed
This hook was crooked. I contacted support but they kept on sending me automated reply to submit more evidence. This thing was rusted and I didnt take a chance to mess with it. I loved the bed but their support sucks.
Reviews
The whole bed frame is inside the headboard. Unzips the back
The whole bed frame is inside the headboard. Unzips the back
Aming!
I couldnt have picked out a better product. I got the King size abs its aming. Easy assembly, especially because they included a small ratchet. All parts are made of sturdy and quality material.
Good for occasional use
Bought this for my visiting son. When opening the box, I almost thought I only bought the headboard by mistake. Then I found everything was packed inside the headboard. This may not be a very solid bed frame good for every day use, in my opinion. But it is good enough for weekend use and it looks great too.
Looks great.
Looks great , easy to put together,
No Quality Control / Terrible Customer Service / Wrong Parts
The product looks good but that is the only good thing I can say about it or this company. Upon unboxing everything looked good, I started assembly and realized some of the parts essential to assembly were wrong. The legs for the headboard were different heights and the predrilled hole patterns were not in the same place. Im pretty savvy with this stuff, this was not operator error this was probably machine malfunctioning and a lack of or non existent quality control. I immediately reached out to , I explained the problem. I provided photos showing the legs were different heights and the holes were not predrilled in the same place. I provided a number of photos and a thorough explanation of what was wrong. It took a couple days to even get a response. Then when I did get a response I was asked for tons of additional information which create another couple days of back and forth. was sure quick to ship the original product but when there was a problem it took them about 2 weeks to get me replacement legs. I had to reassemble my original bed which of course I had already disassembled in anticipation of the new bed. Then I had to have a giant king size bed frame sitting in my living room for 2 weeks. When they sent me the replacement legs they provided a tracking number which showed no information at all for nearly a week. Then it finally showed an anticipated delivery date and about 3 days after that date I finally received the replacement legs. Upon opening the replacement legs I noticed they werent the same legs, they werent even the same color. The hole patterns were wrong and they again would not work to complete the installation. Again I immediately reached out to report the problem. I did not receive any kind of response at all from customer support for another 9 days. Actually, I did receive a survey a few days after reporting the second set of incorrect legs asking how Id like to rate my experience with . It has been about 5 weeks since I received the bed, I still dont have the legs needed for assembly. Somebody finally contacted me back acknowledging they still owe me something and asked if I could provide pictures of the issue which I have already done several times and 9 days ago. I understand problems arise and it would not have been a big deal if it was addressed in a timely manner. Over a month later Im still waiting, no credit or discount was offered, no apology for or acknowledgement of the inconvenience. The real icing on the cake was sending me a customer satisfaction survey for a problem they still havent fixed. Terrible company and mediocre product at best and that is if you can even assemble it.
Nice modern looking bed frame
The important thing is to tighten the screws at the end so that youll be able to put it all together. Very good and nice bed frame.
Not taking a chance with Bed Bugs
Before buying the bed frame, I read of some reviewers having bed bugs coming attached with their order. I thought surely its just a handful of people and it could never possibly happen to my order. Plus Ive bought other products and theyve been great purchases. Well fast forward to today and opened the box. The bed looks great and the parts felt pretty sturdy although those little reviews made me inspect the bed just in case you know. Well, I found one little bed bug shell inside the headboard, just one. I didnt find any alive but the presence of that single shell was enough to repack the bed and yeet it out the door. My recommendation, open the package outside, exam it just to make sure. Whose fault is it? I dont know but what I do know is that I aint taking no risk of no infestation. Excuse my poor camera quality, I was freaking out when I found it. Take this information as you want, but if you may excuse me Im about to go to home depot and buy some bed bug spray to clean the section of the house where I opened the package.
Great quality Bed frame
Everything is good about this bed, the price is good, depending on your behavior, as you can get a price hike if you browse too much.
Wonderful headboard!
We couldnt be happier with this. Easy to assemble, sturdy, quality, looks great, you name it. Nothing to complain about, if you are on the fence, just buy it, you wont be disappointed
Arrived Damaged
This hook was crooked. I contacted support but they kept on sending me automated reply to submit more evidence. This thing was rusted and I didnt take a chance to mess with it. I loved the bed but their support sucks.
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