The owner of Brookside Importers was personally involved in making sure I received my order. This terrific level of customer service is rare and amazing! This is the kind of ethical and trustworthy business person is a great experience.
I rate it ten out of ten.
-Alec
Dana Point California
The furniture arrived faster than expected. The dresser and side table was fully assembled. I have gotten dressers in the past and the drawers always ended up falling apart, these are solid pieces and theres no worry about that. The bed took a little time assembling, but I am very pleased with how it turned out. Its a great value for the price point! I will definitely order from them again. Also, their customer service is amazing, and they respond quickly. I highly recommend!
The Chantelle King bed makes me feel romantic. The head and foot boards are made of gold French upholstery with French rococo buttons tufted that is used to decorate the head and foot boards. The bed is very sturdy and heavy. I believe I will have many years of enjoyment i this royal bed.
I truly love this bed. My bed was listed for $2,925.95. Recently, I saw the same bed at a lower prices, $1,642.57, almost twice what my bed costs. I would feel better about the purchase if I could get some price consideration or a piece of matching bedroom furniture instead. Thank you in advance for your consideration in this matter,
The big dresser came with a bottom corner support broken, I made a support and fixed it. way easier than starting all over again. Not a quality issue but a handling issue. This is really nice solid furniture.
The bed isnt as pink as what I thought and the fabric had dirt stains all over it. Besides the disgusting stains it is a cool bed frame. Just wish it didnt come in ruined because it cannot be washed out and it saddens me.
Soooooo iv has this bed for almost a year, and the wood os a little cheap it already split! So i suggest you put something under it’s being as though it’s a sleigh bed....
Reviews
Missing foot board
The set is beautiful, but were missing the foot board. It apparently wasnt shipped with the other 4 boxes.
Terrific customer service from Brookside Importers
The owner of Brookside Importers was personally involved in making sure I received my order. This terrific level of customer service is rare and amazing! This is the kind of ethical and trustworthy business person is a great experience. I rate it ten out of ten. -Alec Dana Point California
Excellent quality.
The instructions were absolutely perfect. If you follow the instructions exactly it will turn out beautiful.
Amazing set, great customer service
The furniture arrived faster than expected. The dresser and side table was fully assembled. I have gotten dressers in the past and the drawers always ended up falling apart, these are solid pieces and theres no worry about that. The bed took a little time assembling, but I am very pleased with how it turned out. Its a great value for the price point! I will definitely order from them again. Also, their customer service is amazing, and they respond quickly. I highly recommend!
YOU WILL FEEL LIKE A King IN AN CHANTELLE BED
The Chantelle King bed makes me feel romantic. The head and foot boards are made of gold French upholstery with French rococo buttons tufted that is used to decorate the head and foot boards. The bed is very sturdy and heavy. I believe I will have many years of enjoyment i this royal bed. I truly love this bed. My bed was listed for $2,925.95. Recently, I saw the same bed at a lower prices, $1,642.57, almost twice what my bed costs. I would feel better about the purchase if I could get some price consideration or a piece of matching bedroom furniture instead. Thank you in advance for your consideration in this matter,
Boards on bottom not sturdy
The boards holding the bed up are not that sturdy. We had to add extra boards
Nice set
The big dresser came with a bottom corner support broken, I made a support and fixed it. way easier than starting all over again. Not a quality issue but a handling issue. This is really nice solid furniture.
Dirty Fabric
The bed isnt as pink as what I thought and the fabric had dirt stains all over it. Besides the disgusting stains it is a cool bed frame. Just wish it didnt come in ruined because it cannot be washed out and it saddens me.
the boxes came damaged
The bed came on Time the boxes came damaged I hope the product isn’t damaged.. I’m gonna check once the install comes to put up the bed.
Wood split no so sturdy
Soooooo iv has this bed for almost a year, and the wood os a little cheap it already split! So i suggest you put something under it’s being as though it’s a sleigh bed....
Add a review