Based on 160 Reviews

Average

4.8

(160 Reviews)
5 Star
133
4 Star
23
3 Star
2
2 Star
0
1 Star
2
  • user2

    Good news and Bad news...

    Instructions for assembly would be helpful This is the first time Ive ordered furniture online based on just the photos, but taking into consideration many customer reviews for these chairs as well as other chairs s of similar style and color, I decided to take a chance. I shopped several brick and mortar stores as well, and other websites with similar styles and these chairs were exactly the look and vibe I was looking for. I really like them and the assembly instructions were easy to follow. Once I had the first one assembled, the 2nd one was a breeze. Because the beige is a light color, I did place a blanket on the floor to keep them clean. They are very comfortable even if they are more firm than other chairs which I was able to physically test in stores, but the pricing was so much better and they look amazing in my space! Personally, I prefer the firmer feel to one that is too squishy. I also purchased the 5-year indoor furniture accident plan for them (This again was because its my first time buying furniture online.) NOW THE REASON FOR THE THE GOOD NEWS/BAD NEWS: Im very impressed with how fast these chairs were delivered, however right now, Im only giving 4-stars because I also paid extra money to have them delivered to and brought into my house to any room I requested. My confirmation and tracking information told me they would be delivered Monday,10/18/2021, which was fine and thats what I planned for, however they were actually delivered FRIDAY, 10/15/2021. Because I had expected them 3 days later, I wasnt available when they actually arrived, so they were both dropped off on my front porch. Fortunately, the boxes were not too heavy I was able to move each of them into my living room by myself. For this reason, Im not giving 4 stars, but would update and upgrade my review if or the seller credits back the additional special fee to my account. I will update this review in the future, if this happens. But I have to say, after just a couple of days admiring them in my living room, I am very pleased that I took a chance and would consider ordering from this vendor through again in the future.