We purchased the bed frame near the end of June. It arrived on time a week or two later, but we found that the headboard had a large gouge in its center. We contacted the seller and provided photos of the damage, and they promptly sent a replacement headboard that arrived in a few days. That was a welcome surprise. The wood looks great - we have stained red oak wood trim throughout the house, and this matches really nicely. Its very sturdy and easy to assemble as long as youve done a platform bed before - you will want two sets of hands to pull it off.
Solid customer service, great looking piece
We purchased the bed frame near the end of June. It arrived on time a week or two later, but we found that the headboard had a large gouge in its center. We contacted the seller and provided photos of the damage, and they promptly sent a replacement headboard that arrived in a few days. That was a welcome surprise. The wood looks great - we have stained red oak wood trim throughout the house, and this matches really nicely. Its very sturdy and easy to assemble as long as youve done a platform bed before - you will want two sets of hands to pull it off.