This bed came with holes drilled incorrectly for one of the posts, and one tongue for a cross brace damaged. The hardware is typical low quality Chinese soft , but using a clutched drill with good bits makes stripping bolts a non issue. The instructions are just pictures and many parts are not labeled, but it isnt difficult to figure out. We were scratching our heads for a bit until we were certain there was no possible way for the post to work without drilling holes for the dowels and cam lock bolts. Due to the cam lock bolts, I do not have the desire to make it work by drilling my own holes. I just ordered another one an plan to either get the post I need out of that one or just use that one and return the other. Either way one or both will be getting returned. Reading reviews of this model on other websites through a google search, improperly made parts happen, in fact several indicated the exact issue this one has. My son will be camping out in his sisters room for a bit as the new wont be here for 5 days. A bit frustrating. I will update this review if the new bed is not defective. We have reached out to the company as well without much luck so far, just a lot of run around.
Update: I received the new bed and the parts were manufactured correctly, so at least they are not all like that. The bed is seemingly decent quality, the wood is very soft so expect some imperfections as the result of shipping. I am not too concerned with scratches small dents etc since I am sure my son will likely scratch it up through use. The bed is not as solid as my daughters loft, but it isnt dangerously wobbly either. I may add L brackets to attach to the wall to keep it from wobbling. He likes it and it does add a good amount of floor space. I was concerned with the height as its a little taller than my daughters loft, but with 8 ceilings and a 6 mattress there is enough clearance even with a 52 ceiling fan. This was a nightmare to assemble.
Poor manufacturing and quality control.
This bed came with holes drilled incorrectly for one of the posts, and one tongue for a cross brace damaged. The hardware is typical low quality Chinese soft , but using a clutched drill with good bits makes stripping bolts a non issue. The instructions are just pictures and many parts are not labeled, but it isnt difficult to figure out. We were scratching our heads for a bit until we were certain there was no possible way for the post to work without drilling holes for the dowels and cam lock bolts. Due to the cam lock bolts, I do not have the desire to make it work by drilling my own holes. I just ordered another one an plan to either get the post I need out of that one or just use that one and return the other. Either way one or both will be getting returned. Reading reviews of this model on other websites through a google search, improperly made parts happen, in fact several indicated the exact issue this one has. My son will be camping out in his sisters room for a bit as the new wont be here for 5 days. A bit frustrating. I will update this review if the new bed is not defective. We have reached out to the company as well without much luck so far, just a lot of run around. Update: I received the new bed and the parts were manufactured correctly, so at least they are not all like that. The bed is seemingly decent quality, the wood is very soft so expect some imperfections as the result of shipping. I am not too concerned with scratches small dents etc since I am sure my son will likely scratch it up through use. The bed is not as solid as my daughters loft, but it isnt dangerously wobbly either. I may add L brackets to attach to the wall to keep it from wobbling. He likes it and it does add a good amount of floor space. I was concerned with the height as its a little taller than my daughters loft, but with 8 ceilings and a 6 mattress there is enough clearance even with a 52 ceiling fan. This was a nightmare to assemble.