When this first arrived I let it sit in my garage for several months before assembling. When I finally got around to it I opened and many of the needed screws and a few other items were missing. said there is no way to contact the seller to ask for the parts but quess what? I put a bad review and they reached out and they kindly pointed out that their email is on the instructions . what a dunce I was. Anyway, sent me an entirely new hall tree, but Sierronne sent me the parts I need which is all I wanted in the first place. And, they followed up with me several times since. Outstanding customer service and the product is solid. I would buy again from Sierronne anytime! Thank you for everything.
Good quality GREAT customer service
When this first arrived I let it sit in my garage for several months before assembling. When I finally got around to it I opened and many of the needed screws and a few other items were missing. said there is no way to contact the seller to ask for the parts but quess what? I put a bad review and they reached out and they kindly pointed out that their email is on the instructions . what a dunce I was. Anyway, sent me an entirely new hall tree, but Sierronne sent me the parts I need which is all I wanted in the first place. And, they followed up with me several times since. Outstanding customer service and the product is solid. I would buy again from Sierronne anytime! Thank you for everything.