Firstly, the couch arrived 2 days late, despite me having scheduled a delivery window. Not only did I arrange my day around receiving this package, I also had family coming in town that day which forced me to have to buy another couch before this couch finally arrived.
Assembly is very easy, and the arms/legs are cleverly stored in the base of the couch itself (very space efficient). However, the sofa when assembled is very ugly if it is not up against the wall. There is a huge edge that juts out of the back of the couch which provides structural support when the couch is folded down into bed mode. But NONE of the product images nor the video show the back of this couch, which makes me suspect the unaesthetic backside was intentionally left out from marketing material. (Yes the 360 degree visualizer shows it, but I for one primarily rely on product images/videos when deciding on the look of a product and Im willing to bed most customers are the same way).
Lastly, it seems there was some damage to the backside of my couch during transit, and so there is a dent in the soft fabric which is very noticeable from the back. So not only do I get the ugly edge that juts out, I also have a very noticeable dent. Very disappointing productguess Im off to
Deceptive Marketing Photos/Video
Firstly, the couch arrived 2 days late, despite me having scheduled a delivery window. Not only did I arrange my day around receiving this package, I also had family coming in town that day which forced me to have to buy another couch before this couch finally arrived. Assembly is very easy, and the arms/legs are cleverly stored in the base of the couch itself (very space efficient). However, the sofa when assembled is very ugly if it is not up against the wall. There is a huge edge that juts out of the back of the couch which provides structural support when the couch is folded down into bed mode. But NONE of the product images nor the video show the back of this couch, which makes me suspect the unaesthetic backside was intentionally left out from marketing material. (Yes the 360 degree visualizer shows it, but I for one primarily rely on product images/videos when deciding on the look of a product and Im willing to bed most customers are the same way). Lastly, it seems there was some damage to the backside of my couch during transit, and so there is a dent in the soft fabric which is very noticeable from the back. So not only do I get the ugly edge that juts out, I also have a very noticeable dent. Very disappointing productguess Im off to