I had to return it because we decided to put the bunk bed in another room that would be too small for a full/on/full. I was worried about the return shipping cost since its not a Prime/eligible item with free returns, but their customer service was aming and was willing to work with me to reach a satisfactory middle ground. I really appreciated their flexibility and would definitely consider purchasing again if needed. I like the sturdiness and comfort of this product.
Great Customer Service
I had to return it because we decided to put the bunk bed in another room that would be too small for a full/on/full. I was worried about the return shipping cost since its not a Prime/eligible item with free returns, but their customer service was aming and was willing to work with me to reach a satisfactory middle ground. I really appreciated their flexibility and would definitely consider purchasing again if needed. I like the sturdiness and comfort of this product.