Good Trampoline. Pay attention to the orientation of the pad before attaching springs!!
The springs are very hard to attach but I got it done only to realize the pad was not oriented correctly to proceed with installation. Now I have to take it apart and start over. Spring puller bent during original installation so Im not sure if it will complete the job a second time and so far unable to get all springs removed.
UPDATE: excellent customer service and I did successfully get it put together by myself. Its a nice sturdy trampoline and kids love it. I hope it holds up outdoors. Deducting one star for the assembly manual which fails to mention pad orientation.
Good Trampoline. Pay attention to the orientation of the pad before attaching springs!!
The springs are very hard to attach but I got it done only to realize the pad was not oriented correctly to proceed with installation. Now I have to take it apart and start over. Spring puller bent during original installation so Im not sure if it will complete the job a second time and so far unable to get all springs removed. UPDATE: excellent customer service and I did successfully get it put together by myself. Its a nice sturdy trampoline and kids love it. I hope it holds up outdoors. Deducting one star for the assembly manual which fails to mention pad orientation.