I bought this umbrella 6 months ago. Very easy to set up, very big, easy to crank. I like it.
About 2 weeks ago, the string inside the crank broke, meaning the umbrella could no longer open. Which is a pretty big part of an umbrellas job. However, I contacted , sent them proof that the umbrella was only 6 months old, and said it broke. They sent out a new part, no questions asked, even though I had purchased through . Pretty great customer service!
Good Umbrella - Great Customer Service
I bought this umbrella 6 months ago. Very easy to set up, very big, easy to crank. I like it. About 2 weeks ago, the string inside the crank broke, meaning the umbrella could no longer open. Which is a pretty big part of an umbrellas job. However, I contacted , sent them proof that the umbrella was only 6 months old, and said it broke. They sent out a new part, no questions asked, even though I had purchased through . Pretty great customer service!