Based on 182 Reviews

Average

4.6

(182 Reviews)
5 Star
141
4 Star
21
3 Star
16
2 Star
2
1 Star
2
  • user2

    Hit or Miss

    I have ordered 3 beds from this company in the past 3 years. I was very pleased with the first one so when I was looking for another bed, I looked here first. There was a good boxing day sale on for approximately 230. The problem was the bed never arrived and I needed to go through the hassle of waiting for to investigate while I had already paid for the bed. Finally got the bed weeks late. The bed was nice so I was pleased to finally have the issue resolved. I recommended this bed to a friend and purchased it through my account. Late again. The delivery times are not accurate. The price of this bed seems to go up and down like a yo yo. It dropped twice in price after I ordered it. Once on the day I received it and again 2 days later. wont honour the price as per their policy but they told me I could return the bed and reorder it at the lower price. How this makes sense is beyond me, not to mention there was no way that I was going to drag a package weighing 100lbs, back to the courier. When assembling the bed, the drill holes in the headboard are off (even though they were double drilled to correct something) so the bed slats are not securely snug on the frame because the hole was not lined up correctly. Also, the velcro edging was compromised in one spot with the plastic wrapping melted inside likely on the assembly line. The bed does look nice however I would hesitate to recommend this item as it would seem that there are some quality control issues in addition to the delivery delays. I was upset that I had recommended this bed to my friend and now they are stuck with something less than perfect and for more money than they could have paid a week later. Overall you got what you paid for.