Received half the order and broken, to boot! Ruff fabric and too frim/uncomfortable.
We ordered the sectional (loveseat + chaise) and only received the loveseats. To add insult to injury, the loveseat came with no legs and broken!
—Update—
Called customer support and they coordinated to pickup the broken sofa and leave a full-replacement. Ill update the stars as this develops.
—Update2—
Ended up receiving the full sofa. It was a hassle to return the one the half broken one. Also, to review the actual working sofa: it looks very nice, however the fabric is not that soft and not too comfortable. The cushions are pretty firm and, for me, kind of uncomfortable, especially the chaise section as the rear section of the cushion seems to dip more leaving me a bit sore if I sit too long there. Overall Id keep it at 2 stars.
Received half the order and broken, to boot! Ruff fabric and too frim/uncomfortable.
We ordered the sectional (loveseat + chaise) and only received the loveseats. To add insult to injury, the loveseat came with no legs and broken! —Update— Called customer support and they coordinated to pickup the broken sofa and leave a full-replacement. Ill update the stars as this develops. —Update2— Ended up receiving the full sofa. It was a hassle to return the one the half broken one. Also, to review the actual working sofa: it looks very nice, however the fabric is not that soft and not too comfortable. The cushions are pretty firm and, for me, kind of uncomfortable, especially the chaise section as the rear section of the cushion seems to dip more leaving me a bit sore if I sit too long there. Overall Id keep it at 2 stars.