Just got the trampoline for my kids. But the bolt on the hand rail is damaged. One bolt is welded or glued and the other is not. Overall seems like a decent trampoline. Would like the handrail replaced. Left a message on product questions. Will keep you posted.
did get back to me via email and worked tirelessly to solve the problem but my trampoline had to be replaced which they were more than happy to do. My kids are very happy.
Dedicated Customer Service
Just got the trampoline for my kids. But the bolt on the hand rail is damaged. One bolt is welded or glued and the other is not. Overall seems like a decent trampoline. Would like the handrail replaced. Left a message on product questions. Will keep you posted. did get back to me via email and worked tirelessly to solve the problem but my trampoline had to be replaced which they were more than happy to do. My kids are very happy.