This is a very nice bed frame and headboard for the price. It got here quicker than expected and it was not too difficult to assemble. The instructions are a bit confusing however. The perpendicular slats need to go down before the support beams are attached. Do not attach the feet to the support beams before you put them in place as some of the bolts need to go through the slats as well.
We ran into a bit of a complication as well. Our frame arrived with a piece missing. We only had 3 support beams instead of 4. I had to drive out to Home Depot at 8pm to try and find a comparable piece of wood, have it cut to length, and drill holes in it myself. Luckily I was able to make it work and assembled the frame before the end of the night.
The reason I am awarding 4 stars instead of 2 is because I brought this problem to the attention of the manufacturer and they agreed to a partial refund for my inconvenience. Therefore, the quality customer service nearly made up for the headache of a assembly experience.
Overall, this is a very nice bed frame and headboard. The fabrics of the grey one is a soft velvet and it it good build quality. Once you push it up against the wall to keep the headboard from wobbling, it is very sturdy. I do not like how low it is to the ground as you can not really store anything under the bed. But adding a box spring/foundation solves the height issue.
Just beware you might be missing a support beam.
Sturdy frame - good customer service
This is a very nice bed frame and headboard for the price. It got here quicker than expected and it was not too difficult to assemble. The instructions are a bit confusing however. The perpendicular slats need to go down before the support beams are attached. Do not attach the feet to the support beams before you put them in place as some of the bolts need to go through the slats as well. We ran into a bit of a complication as well. Our frame arrived with a piece missing. We only had 3 support beams instead of 4. I had to drive out to Home Depot at 8pm to try and find a comparable piece of wood, have it cut to length, and drill holes in it myself. Luckily I was able to make it work and assembled the frame before the end of the night. The reason I am awarding 4 stars instead of 2 is because I brought this problem to the attention of the manufacturer and they agreed to a partial refund for my inconvenience. Therefore, the quality customer service nearly made up for the headache of a assembly experience. Overall, this is a very nice bed frame and headboard. The fabrics of the grey one is a soft velvet and it it good build quality. Once you push it up against the wall to keep the headboard from wobbling, it is very sturdy. I do not like how low it is to the ground as you can not really store anything under the bed. But adding a box spring/foundation solves the height issue. Just beware you might be missing a support beam.