After hours on the phone with customer service and the rep completely not understanding the problem, we made a trip to the hardware store and purchased some custom metric/threaded screws that were too long, and washers to make them fit, and finally got it assembled. All I really wanted was more hardware (we were missing 3 screws and had an extra 3 incorrect screws). This was for my sons first apartment, so it worked out okay. Great value. Very sturdy.
Okay, but didnt come with enough hardware
After hours on the phone with customer service and the rep completely not understanding the problem, we made a trip to the hardware store and purchased some custom metric/threaded screws that were too long, and washers to make them fit, and finally got it assembled. All I really wanted was more hardware (we were missing 3 screws and had an extra 3 incorrect screws). This was for my sons first apartment, so it worked out okay. Great value. Very sturdy.