Im very pleased with this futon and frame. It looks very much like the photo, which is just what I wanted. It is comfortable to sit in (I havent tried sleeping on it yet, but the mattress is thick and I expect will be comfortable for that too). Its study and well made. Its really just what I had hoped it would be.
Note that the full unit comes in three boxes. I received the futon (mattress) first, by itself. Then a couple of days later the base of the frame arrived. Then another day I received the arms. The instructions came with the arms, and I didnt realize there was a third box on the way, so I thought they neglected to include instructions, and I contacted the seller to ask them to email them to me They responded the same day and provided an electronic copy of the instructions. I was able to use them to do most of the assembly, and I completed it when the arms arrived.
In summary: good service, good quality, and it looks great!!
Good quality, comfortable
Im very pleased with this futon and frame. It looks very much like the photo, which is just what I wanted. It is comfortable to sit in (I havent tried sleeping on it yet, but the mattress is thick and I expect will be comfortable for that too). Its study and well made. Its really just what I had hoped it would be. Note that the full unit comes in three boxes. I received the futon (mattress) first, by itself. Then a couple of days later the base of the frame arrived. Then another day I received the arms. The instructions came with the arms, and I didnt realize there was a third box on the way, so I thought they neglected to include instructions, and I contacted the seller to ask them to email them to me They responded the same day and provided an electronic copy of the instructions. I was able to use them to do most of the assembly, and I completed it when the arms arrived. In summary: good service, good quality, and it looks great!!