Update II: I am BLOWN away by this company. Not only did they send me a new part, but they issued me a full refund for the trouble. The chair is not put together and STUNNING and sturdy. So so pleased. Will buy from them again. Wish I could snap a photo, but the photo upload button appears to have vanished these days.
Update: The seller reached out and is sending a new part (crossbar) and has offered a full refund for the trouble. will update my review again once it is received and I have successfully put the chair together.
The chair is beautiful, however mine came with a defective part. The piece that connects the two arms of the chair at the base of the seat (crossbar), will not allow the hex screw to screw into it due to the piece inside the wood is crooked. I emailed the company with no response, will be returning. Really bummed because I love the chair.
A beautiful chair from a great company!
Update II: I am BLOWN away by this company. Not only did they send me a new part, but they issued me a full refund for the trouble. The chair is not put together and STUNNING and sturdy. So so pleased. Will buy from them again. Wish I could snap a photo, but the photo upload button appears to have vanished these days. Update: The seller reached out and is sending a new part (crossbar) and has offered a full refund for the trouble. will update my review again once it is received and I have successfully put the chair together. The chair is beautiful, however mine came with a defective part. The piece that connects the two arms of the chair at the base of the seat (crossbar), will not allow the hex screw to screw into it due to the piece inside the wood is crooked. I emailed the company with no response, will be returning. Really bummed because I love the chair.