Where to begi I rarely leave reviews but this was one I could not pass up. Looking back, I should have listened to the other reviewers. I figured it was worth a shot for a measly 200. Boy oh boy was I wrong. We received this (single/ that shouldve set alarms off there) package excited to put it together and gift it to our children in their new bedroom. Luckily it was a surprise and we were able to send it back without them knowing it existed in the first place.
The fact this bunk bed isnt offered by IKEA is shocking. Every piece of wood you see in the photo is separated, they must save a fortune in labor cost In the midst of us fingering through the 200 wooden pieces this package of sadness contained, you couldve cut the tension in the room, and this bed/ with a butter knife. This wood is SOFT. Think Trump hair breezing in the teeniest gust of wind soft. There were splits, nicks, dents, cracks and slivers of wood galore. One of the bottom bunk supports came with a severe crack/split rendering it completely useless. Even if it had not come that way we still wouldnt have trusted this bed due to the poor fixtures and the cosmetic damage. Our bottom bunk child would have been flattened into a pancake. We packed it up and had UPS come for pickup the very next day.
Do yourself and your children a favor and stay away from this brand. Their support website asks for each part name/number for a replacement which means youll be doing a whole lot of looking and typing. Sending a message and a photo isnt optional which probably means they get a whole lot of complaints in their inbox to begin with. Also, for those of you who need it now, waiting might not even be an option. If you do purchase, good luck/ and have a bottle of wine hand
A Nightmare.
Where to begi I rarely leave reviews but this was one I could not pass up. Looking back, I should have listened to the other reviewers. I figured it was worth a shot for a measly 200. Boy oh boy was I wrong. We received this (single/ that shouldve set alarms off there) package excited to put it together and gift it to our children in their new bedroom. Luckily it was a surprise and we were able to send it back without them knowing it existed in the first place. The fact this bunk bed isnt offered by IKEA is shocking. Every piece of wood you see in the photo is separated, they must save a fortune in labor cost In the midst of us fingering through the 200 wooden pieces this package of sadness contained, you couldve cut the tension in the room, and this bed/ with a butter knife. This wood is SOFT. Think Trump hair breezing in the teeniest gust of wind soft. There were splits, nicks, dents, cracks and slivers of wood galore. One of the bottom bunk supports came with a severe crack/split rendering it completely useless. Even if it had not come that way we still wouldnt have trusted this bed due to the poor fixtures and the cosmetic damage. Our bottom bunk child would have been flattened into a pancake. We packed it up and had UPS come for pickup the very next day. Do yourself and your children a favor and stay away from this brand. Their support website asks for each part name/number for a replacement which means youll be doing a whole lot of looking and typing. Sending a message and a photo isnt optional which probably means they get a whole lot of complaints in their inbox to begin with. Also, for those of you who need it now, waiting might not even be an option. If you do purchase, good luck/ and have a bottle of wine hand