Based on 764 Reviews

Average

4.5

(764 Reviews)
5 Star
515
4 Star
159
3 Star
58
2 Star
25
1 Star
7
  • user2

    Plan on fixing a lot of their mistakes yourself

    There are literally 26 different kinds of wooden parts, labeled A/Z. Except the labels are exceptionally tiny and faint. Imagine a price tag gun from 1980 with tiny print and gray ink. Many parts (eg U and X) had 8 different pieces, but they only put the label on one of them. The size difference between U and X was only a couple inches in length. Some pieces were not had no labels (eg W and Y). Which were both solid squares but only differed in one dimension by a few inches). So you have to study the manual hoping you can under which is the larger piece. One of the side railings (I think it was H) had been mis/machined. They drilled all the way through when they shouldnt have. So they puttied it, but didnt test fitment. I had to drill the hole deeper, but when I realized I didnt go deep enough, there was no way to get the nut out because it was squeezed in too tight. I had to punch out the nut (and through the putty plug) in order to get the nut out so I could drill bigger hold for both the nut AND bolt. Just ludicrous. Zero QA. One of the darn slots was split half way when it arrived so I had to glue and clamp it to fix it. Also, the description says that you must use a spring coil mattress. With how common memory foam mattresses are, this caveat/restriction was NOT prominent enough. I had to engineer a bunky board that would fit on the slats. I feel like so much of my time was stolen. I spend 310 on this and have had much nicer quality bunkbeds for 200. Stay away from this manufacturer.