After reading other reviews of missing and damaged pieces, I made a point to carefully inspect and inventory each piece before beginning assembling the beds. Sure enough one of the bed rails was cracked. I called the manufacturer on a Tuesday and had the damaged piece replacement delivered on that Friday. Its a very nice bed for the price. Very sturdy. I would suggest plan ahead and not expect this thing to show up 100% ready to go only to have your kids sleeping on the floor while waiting for a part.
Inspect all pieces before starting assembly
After reading other reviews of missing and damaged pieces, I made a point to carefully inspect and inventory each piece before beginning assembling the beds. Sure enough one of the bed rails was cracked. I called the manufacturer on a Tuesday and had the damaged piece replacement delivered on that Friday. Its a very nice bed for the price. Very sturdy. I would suggest plan ahead and not expect this thing to show up 100% ready to go only to have your kids sleeping on the floor while waiting for a part.