We purchased the King bed August 2018. It assembled very quickly and easily. After installing the tallest legs we realized with my physical limitations I could not get in to the bed. Hubby used the shortest legs and its perfect. Ive slept on this for14 months without a single issue until 2 nights ago / the entire bed quit working. Weve walked through the troubleshooting steps a few times and its evident we need help. Theres a light on the cord and the remote lights up, after inserting new batteries to be certain the batteries werent an issue and absolutely nothing on turns on. No feet, no head and no massage. Please help!
Great buy 14 months later
We purchased the King bed August 2018. It assembled very quickly and easily. After installing the tallest legs we realized with my physical limitations I could not get in to the bed. Hubby used the shortest legs and its perfect. Ive slept on this for14 months without a single issue until 2 nights ago / the entire bed quit working. Weve walked through the troubleshooting steps a few times and its evident we need help. Theres a light on the cord and the remote lights up, after inserting new batteries to be certain the batteries werent an issue and absolutely nothing on turns on. No feet, no head and no massage. Please help!