We love our Classic adjustable bed frame. But the real reason to buy from Classic is the customer service.
The first bed frame we received was defective. I wont go into details but after much hard work my brilliant husband was able to make it work so we could use it.
I called the customer service number and after playing telephone tag and a few emails later I talked to the wonderful Gayle. I explained my situation and without hesitation she said that if I sent out proof of purchase and my address she would send me a new bed frame.
We love our new Classic adjustable bed frame. Its everything the reviews say. Quiet, sturdy and easy to assemble.
I would buy it again. But the real reason to buy from Classic Bed is customer service.
Gayle is a real asset to their company! With great product and customer service like Classic has theres no reason not to buy from them.
Customer service is the best!
We love our Classic adjustable bed frame. But the real reason to buy from Classic is the customer service. The first bed frame we received was defective. I wont go into details but after much hard work my brilliant husband was able to make it work so we could use it. I called the customer service number and after playing telephone tag and a few emails later I talked to the wonderful Gayle. I explained my situation and without hesitation she said that if I sent out proof of purchase and my address she would send me a new bed frame. We love our new Classic adjustable bed frame. Its everything the reviews say. Quiet, sturdy and easy to assemble. I would buy it again. But the real reason to buy from Classic Bed is customer service. Gayle is a real asset to their company! With great product and customer service like Classic has theres no reason not to buy from them.