I loved ours. I unplugged it for a couple years as I stopped caring about the elevation feature and got too ly to reconnect after moving. I plugged it in last night and it worked fine. A few hours later, at bedtime, I again went to use it and it does not work at all. I tried everything from batteries to resetting, unplugging and replugging. Nothing works. I contacted customer support and they didnt have much to tell me. Still waiting to hear back on what replacement part i need to purchase. We barely used this item and whereas its our fault for going out of warranty, One would expect a better performance for almost 600 bucks in 4 years.
may not last very long
I loved ours. I unplugged it for a couple years as I stopped caring about the elevation feature and got too ly to reconnect after moving. I plugged it in last night and it worked fine. A few hours later, at bedtime, I again went to use it and it does not work at all. I tried everything from batteries to resetting, unplugging and replugging. Nothing works. I contacted customer support and they didnt have much to tell me. Still waiting to hear back on what replacement part i need to purchase. We barely used this item and whereas its our fault for going out of warranty, One would expect a better performance for almost 600 bucks in 4 years.