Quality product so far. Poor customer experience with
Happy with the product. Not happy with customer service regarding price change 2 days later.
Bought the product for 790(with taxes), then saw the same product listed two days later on for 539. Representative I spoke with checked with pricing department then told me that since it was a steep price change they would honor it but to call back the day I received the product. I asked him if he put a note about this in the order details so that when I spoke with next rep it wouldnt be an issue. He said he did.
I called when I received the product, the different representative tells me that doesnt price match and that the person I spoke with gave faulty information.
I will go direct through manufacturers website regarding expensive orders from now on.
Quality product so far. Poor customer experience with
Happy with the product. Not happy with customer service regarding price change 2 days later. Bought the product for 790(with taxes), then saw the same product listed two days later on for 539. Representative I spoke with checked with pricing department then told me that since it was a steep price change they would honor it but to call back the day I received the product. I asked him if he put a note about this in the order details so that when I spoke with next rep it wouldnt be an issue. He said he did. I called when I received the product, the different representative tells me that doesnt price match and that the person I spoke with gave faulty information. I will go direct through manufacturers website regarding expensive orders from now on.