Everything went smooth until the last chair went together.
It took me about 2 hours to complete the assembly of this table and chairs set. Everything went smoothly until I got to the last of 4 chairs. When trying to attach the back legs on the chair, one of the threaded metal inserts in the back legs was missing. So this means the back legs on one of the chairs was unable to be completely assembled. I called about the issue and they offered me one of 2 choices. Either they would send me another complete unit in which I could swap out one of the chairs and return the rest, or they offered me a discount on the item that was faulty. I took the discount and will use the money to try and fix the problem on my own. I really didnt want to deal with having another entire kitchen chair set delivered only to have to swap out one chair, then deal with the return hastle. I give credit for being willing to give me the discount. We paid a good amount for this set and I really didnt expect to have to deal with the extra messing around but it is what it is. Hopefully that will be the last issue we have with this set. Other then that everything seems to be well built and very sturdy.
Everything went smooth until the last chair went together.
It took me about 2 hours to complete the assembly of this table and chairs set. Everything went smoothly until I got to the last of 4 chairs. When trying to attach the back legs on the chair, one of the threaded metal inserts in the back legs was missing. So this means the back legs on one of the chairs was unable to be completely assembled. I called about the issue and they offered me one of 2 choices. Either they would send me another complete unit in which I could swap out one of the chairs and return the rest, or they offered me a discount on the item that was faulty. I took the discount and will use the money to try and fix the problem on my own. I really didnt want to deal with having another entire kitchen chair set delivered only to have to swap out one chair, then deal with the return hastle. I give credit for being willing to give me the discount. We paid a good amount for this set and I really didnt expect to have to deal with the extra messing around but it is what it is. Hopefully that will be the last issue we have with this set. Other then that everything seems to be well built and very sturdy.