These stools are not the best quality, but the company provides good customer service. I weigh 160 lbs, and cracked one of the rungs by standing on it. That may sound like something one should expect, but I did this all the time on my old stool which I replaced this with (just because the old one had a cracked pleather seat, I didn't break it). The wood is just not that strong. The quality of the whole thing is average at best. As far as the customer service goes, they emailed me asking about the quality, and refunded me $10 for the bad rung. Not bad, but a hassle overall.
Average quality
These stools are not the best quality, but the company provides good customer service. I weigh 160 lbs, and cracked one of the rungs by standing on it. That may sound like something one should expect, but I did this all the time on my old stool which I replaced this with (just because the old one had a cracked pleather seat, I didn't break it). The wood is just not that strong. The quality of the whole thing is average at best. As far as the customer service goes, they emailed me asking about the quality, and refunded me $10 for the bad rung. Not bad, but a hassle overall.