Got 3 hours into assembly and were 2 screws and 2 other pieces short. Cant replace the piece pictured here, its super specific. Cant send it back, its already assembled and boxes arent exactly friendly for repacking. Contacted seller at number on instructions for help, they sent replacement parts out FedEx and hassle free, but check all your hardware BEFORE assembly. It took almost 2 weeks to get the parts. But at the end, were super happy with it. Its definitely NOT sturdy enough for adults, but my grandbabies love it. It had everything we wanted: drawers, slide, house.
Edit: excellent customer service
Got 3 hours into assembly and were 2 screws and 2 other pieces short. Cant replace the piece pictured here, its super specific. Cant send it back, its already assembled and boxes arent exactly friendly for repacking. Contacted seller at number on instructions for help, they sent replacement parts out FedEx and hassle free, but check all your hardware BEFORE assembly. It took almost 2 weeks to get the parts. But at the end, were super happy with it. Its definitely NOT sturdy enough for adults, but my grandbabies love it. It had everything we wanted: drawers, slide, house.