We love the bed we received, but we didn't receive the bed we ordered and paid for. So, we had to go through the customer service and get refunds for the difference etc. It was disappointing to not receive the loft with stairs, when in fact that is what we ordered. They sent the one with the ladder. On verification, we had ordered the one with the stairs, as intended. Rather than go through, what would have been a ridiculous exchange, and then wait for the right bed, we kept the one we were sent. It is a long process to put together. While it is sturdy-ish, there is a slight shake to the bed and I am unsure how to make it more steady. It is an amazing addition to our kids room. It does create space and will work for awhile. Is it worth ordering, quite possibly. It has the best weight restriction for the bed of it's type in this price range. It's decent value for what you pay. Considering that you can pay upwards of 2000.00 for other mid loft beds, I would say if you are looking for a good budget buy that seems safe and sturdy enough for a young child, this is probably the bed for you.
Didn't receive correct product, but....
We love the bed we received, but we didn't receive the bed we ordered and paid for. So, we had to go through the customer service and get refunds for the difference etc. It was disappointing to not receive the loft with stairs, when in fact that is what we ordered. They sent the one with the ladder. On verification, we had ordered the one with the stairs, as intended. Rather than go through, what would have been a ridiculous exchange, and then wait for the right bed, we kept the one we were sent. It is a long process to put together. While it is sturdy-ish, there is a slight shake to the bed and I am unsure how to make it more steady. It is an amazing addition to our kids room. It does create space and will work for awhile. Is it worth ordering, quite possibly. It has the best weight restriction for the bed of it's type in this price range. It's decent value for what you pay. Considering that you can pay upwards of 2000.00 for other mid loft beds, I would say if you are looking for a good budget buy that seems safe and sturdy enough for a young child, this is probably the bed for you.